Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,681 Reviews of Universal Mitsubishi - Service Center
Just an oil change All I came in for was an oil change, but Paul always comes through with all the details you need to know. Appreciate the great work. All I came in for was an oil change, but Paul always comes through with all the details you need to know. Appreciate the great work. More
Fantastic as always This location moved from Glendale to Duarte and I've followed this specific one because of the staff. Paul and Armen are the best! Always so nice, alw This location moved from Glendale to Duarte and I've followed this specific one because of the staff. Paul and Armen are the best! Always so nice, always so professional and informative. It’s really a pleasure working with them. The service staff (the actual mechanics) are also really great. I’m never stressed or weary because they have always been honest and up front - not like other dealerships that try and dupe you. I’m so grateful for these guys! More
Excellent Service and Great Communication! Universal Mitsubishi did a great job at handling the repair on my 2014 Mitsubishi Ralliart. They handled everything including all the warranty coverag Universal Mitsubishi did a great job at handling the repair on my 2014 Mitsubishi Ralliart. They handled everything including all the warranty coverage. Great job! More
Excellent service department Very accommodating, good service, friendly staff that go out of their way to ensure customer satisfaction. They were able to accommodate a same day ap Very accommodating, good service, friendly staff that go out of their way to ensure customer satisfaction. They were able to accommodate a same day appointment and still manage to get it done in a reasonable time. More
Fantastic Employee's From the moment I arrived it was a pleasurable experience. The gentleman who greeted me at my car and pointed me towards the service desk was very pol From the moment I arrived it was a pleasurable experience. The gentleman who greeted me at my car and pointed me towards the service desk was very polite and timely. The gentlemen in the service department were both informative and eager to assist. I would highly recommend this Mitsubishi location to anyone requiring any maintenance/repair needs. More
Oil change Paul has always been excellent for the last 7 years that I’ve been going to Mitsubishi. Always on point and even provides a carwash without me asking. Paul has always been excellent for the last 7 years that I’ve been going to Mitsubishi. Always on point and even provides a carwash without me asking. More
Best Customer Service and Service! Thank you all for the great experience! My car drove amazing after the tire rotation and oil change. I definitely felt the difference after I drove of Thank you all for the great experience! My car drove amazing after the tire rotation and oil change. I definitely felt the difference after I drove off the lot. More
Very fast and friendly service I will most definitely return for any future services appreciate the customer service I dont have anything else to say I will most definitely return for any future services appreciate the customer service I dont have anything else to say More
Fast Friendly Efficient The only thing that kinda sucked was there was no accommodation for transportation once your car goes into service. So even though my repair was under The only thing that kinda sucked was there was no accommodation for transportation once your car goes into service. So even though my repair was under warranty, my uber's cost me $60. More
Mitsubishi Duarte, especially Paul in service, is awesome I purchased two Outlanders with this dealer. Their service department is always on point. Paul is very efficient, honest and accommodating. I’d never I purchased two Outlanders with this dealer. Their service department is always on point. Paul is very efficient, honest and accommodating. I’d never use anyone else. I’ve only had great service. They are always awesome. More