Universal Mitsubishi - Service Center

Universal Mitsubishi Team, and Paul...Thank you! -Did an online appointment throught their site. -Paul called the following day around 9AM, because I booked on a Sunday. Paul confirmed to me if it w -Did an online appointment throught their site. -Paul called the following day around 9AM, because I booked on a Sunday. Paul confirmed to me if it was meant for a Saturday, and at 8:30AM. I confirmed back. Very understanding that I did a mistake, and I liked that Paul followed up on me because I made an error on the date. -Saturday service day. Brought my Evo, and Universal Mitsubishi team did their inspection prior to my service. -Paul confirmed what will be done to my Evo, just an oil change, and multi point inspection. No up selling. I actually requested additional service, a tire rotation. (Evo is a 4WD performance car.) -Within less than an hour. Job was done, and the team cleaned my Evo! Thank you Universal Mitsubishi, and Paul. I will be returning again with my Evo for future services. More

First service great service I got my car at this dealer and it was its first service. I had an appointment and everything was on time and the personnel was very kind. Thank u. I got my car at this dealer and it was its first service. I had an appointment and everything was on time and the personnel was very kind. Thank u. More

Fast efficient service. Fast efficient service and very friendly people. They'll recommend scheduled maintenance services but won't force you to do it. Their prices are very Fast efficient service and very friendly people. They'll recommend scheduled maintenance services but won't force you to do it. Their prices are very reasonable. More

Above and beyond From the moment I came in, I was greeted by such warm faces. I came in to get a second opinion on my shocks and struts and thank god I did. Dennys Vac From the moment I came in, I was greeted by such warm faces. I came in to get a second opinion on my shocks and struts and thank god I did. Dennys Vaca is extremely kind and is thorough with explaining what they are planning to do with your vehicle. He told me there was a recall on my power roof and that they’d take care of that and look into my concern also. While I was waiting I get a phone call saying how it wasn’t my struts that was the issue but the stabilizers and connecting links which honestly made me cry a little. I was thinking how I couldn’t afford to fix it right now but I knew I was gonna be back just not within the month. I told me just to take care of the sunroof and he said okay we’ll handle it for you. A few minutes later I get another call saying that he spoke to the manager and got me a deal to get everything replaced. Even though I dropped waaaaaay more than I expected, I felt comfortable doing so because Dennys made the connection with me and made me feel like I was in good hands. The service took about 4 hours which was fast in my opinion and it was cool that Dennys kept updating me on what’s happening and kept me in the loop. Honestly because of his service, I’m definitely coming back. I feel safe and like they’re not just trying to take advantage of my lack of knowledge about cars and up sale the crap out of me. I feel like they genuinely care about the safety of their customers and because of that, I’m making this location my new go to spot whenever there’s something wrong. Thank you so much Dennys and The Universal team for taking care of me and my car . More

Perfect Good service and very professional Denys help my a lot and he explain my everything about my car services and my car la perfect now thank you Good service and very professional Denys help my a lot and he explain my everything about my car services and my car la perfect now thank you More

Great service Paul was great, he was very helpful in explaining everything they were going to fix with my car. They even offered a free rental car. Will definitely Paul was great, he was very helpful in explaining everything they were going to fix with my car. They even offered a free rental car. Will definitely be coming back. More

Very helpful and always attentive Always receive great customer service. Very attentive to the needs of your car while giving various options and recommendations to future needs of you Always receive great customer service. Very attentive to the needs of your car while giving various options and recommendations to future needs of your vehicle. Overall great experience every time. More

Excellent Service, always. I brought my car in to have my brakes taken care of. As always, Paul was fantastic in every way. In a few hrs, the brakes were fixed, the car was give I brought my car in to have my brakes taken care of. As always, Paul was fantastic in every way. In a few hrs, the brakes were fixed, the car was given a 15000 mile service, and I was on my way. Wonderful experience every time -- and I've been coming regularly for many years. Thank you, Paul. More

Service They let me in that I called that morning. They were super friendly and helpful. They have a nice coffee machine which grinds and brews. They let me in that I called that morning. They were super friendly and helpful. They have a nice coffee machine which grinds and brews. More

Excellent I received excellent service was greeted nicely and was explained the service process very clearly. The service was completed on time. Overall very sa I received excellent service was greeted nicely and was explained the service process very clearly. The service was completed on time. Overall very satisfied with the whole process. More