Saul Turcios

Carlos De La Cruz sold us a 2017 Toyota Marai for 6,966. when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on the title, he knew we would bring the vehicle back so he trick us into not signing the 48 cancellation policy. Dont trust him and don't trust Universal Mitshubishi in Van Nuys. More

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i look forward to getting my car serviced here. Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars More

by 4legz20toez Verified Customer Verified Customer

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I recently had the pleasure of purchasing a vehicle from Universal Mitsubishi, and I cannot recommend them highly enough. The entire process was seamless and enjoyable. A special shout-out to Andy, the Sal Universal Mitsubishi, and I cannot recommend them highly enough. The entire process was seamless and enjoyable. A special shout-out to Andy, the Sales Manager, who was absolutely fantastic. His intelligence, sharp wit, and professional demeanor made all the difference. He was incredibly accommodating, attentive to my needs, and worked hard to ensure I got the best deal possible. The level of service here is unmatched. If I am ever in the market for another car, I will not hesitate to return to Universal Mitsubishi. They have earned a customer for life! Thank you, Andy and the team! More

by DAHHAM_JABER Verified Customer Verified Customer

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Great customer service, we had a lot of questions and were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and know were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and knowledgeable I had a great experience. I highly recommend you get in contact with them today! Oh, most importantly my new car is AWESOME! More

by rickybriito Verified Customer Verified Customer

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What a fantastic experience from start to finish! I absolutely recommend this place to everyone. The service was incredible. Everyone I interacted with was so helpful, friendly, and went above and I absolutely recommend this place to everyone. The service was incredible. Everyone I interacted with was so helpful, friendly, and went above and beyond to ensure I had a great experience. It's clear that the entire team is dedicated to providing top-notch customer care. From the initial contact to the final service, everything was handled with professionalism and a positive attitude. It's rare to find a business that excels in every area, but this one truly does. I will definitely be returning and will be recommending this place to all my friends and family. A well-deserved five stars More

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I recently had the pleasure of working with this team and was thoroughly impressed with the entire experience. The customer service was absolutely outstanding from start to finish. What truly stood out wa was thoroughly impressed with the entire experience. The customer service was absolutely outstanding from start to finish. What truly stood out was how they took the time to explain everything in detail. They made sure I fully understood the process, the options available, and what to expect, which eliminated any confusion or anxiety I had. Their patience and clarity were greatly appreciated. Overall, I am completely satisfied with the team's professionalism, expertise, and dedication. They were not only highly skilled but also genuinely friendly and attentive. I would highly recommend them to anyone and will definitely be using their services again in the future. More

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Great experiences at this dealer in Sherman Oaks so Saul and Andy were amazing service can be better than what we got and Andy were amazing service can be better than what we got More

by MANNYALTARES Verified Customer Verified Customer

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I'm glad to have gotten the 0% APR deal with my new car. Thank you for everything Thank you for everything More

by Carlos Verified Customer Verified Customer

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I would not recommend this dealer had a horrible experience a week without a car and was given a car that did not work at the end after endless phone calls complains I was able to leave with another experience a week without a car and was given a car that did not work at the end after endless phone calls complains I was able to leave with another car but have a high interest rate , so would not recommend this place be cautious when signing documents and make sure the car runs especially if it's a electric car More

by jj5856657 Verified Customer Verified Customer

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Very easy transition. Made us feel at home. Very professional and friendly dealership. No issues. Made us feel at home. Very professional and friendly dealership. No issues. More

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