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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,663 Reviews

1,663 Reviews of Universal Mitsubishi - Service Center

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September 26, 2021

All of my issues with my new car have been met and was perfect for the team to help me out More

by brianrd617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Universal Mitsubishi responded

Hello Brian, I glad Armen was able to assit in resolving your vehicles needs. I hope we have the opportunity to assist you again and work to earn a 5 Star review. Stay safe, Carlos De La Luz

September 24, 2021

Very please with this dealership and staff. I been with them for a while.always helpfull More

by Carlos Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Universal Mitsubishi responded

Hello Carlos, we're deeply appreciative of your patronage and grateful for taking the time to share your 5 Star Review. We look forward to your next visit. Stay safe, Carlos De La Luz

Sep 28, 2021 -

Carlos Hernandez responded

Thank you

September 22, 2021

Universal Mitsubishi is impressive!, with its courteous staff and awesome work experience, I will continue to use this location to service my Outlander and Outlander Sport. Thank you, Universal Mitsubishi More

by stephy1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Universal Mitsubishi responded

Team Paul stickes again...... :) Thank you for choosing us to service your vehicle and look forward to your next visit. Stay safe, Carlos De La Luz

September 21, 2021

Armen is always honest, polite, and timely. Very informative and trustworthy! Thank you Armen and Universal Mitsubishi. More

by mcuevasmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Universal Mitsubishi responded

Thank you for your kind words. We are extremly greatfull for your business. We look forward to your next visit. Stay safe, Carlos De La Luz

September 19, 2021

Awesome experience! Armen as usual provided excellent service. The service provided to my vehicle were on point. I trust Armen for his Mitshubishi expertise. More

by RONSPEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Universal Mitsubishi responded

Hello Ron, we appreciate you giving us the opportunity to service your vehicle. It's rewarding to hearsomeone's satisfaction. We look forward to your next visit. Stay safe, Carlos De La Luz

September 18, 2021

Great communication with excellent follow up on a daily basis! Highly recommend Paul in the service department. More

by annettec0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Universal Mitsubishi responded

Hello Annette, I'm glad to hear your satisfaction in your 5 Star Review. We appreciate the opportunity to Service your vehicle. Stay safe, Carlos De La Luz

September 18, 2021

The workers all help out, it has a very clean and professional look all around. Good job. More

by LAGUNA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Universal Mitsubishi responded

Thank you so much for your kind words and 5 Star Review. We really appreciate it. We look forward to your next visit. Stay safe, Carlos De La Luz

September 17, 2021

Paul and Armen were very professional, polite and efficient. This was my first tome here but won’t be my last.. More

by ljavalos1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Universal Mitsubishi responded

I'm so happy to hear your satisfaction in your words. On behalf of our Service Department, thank you. I really appreciate your choice and apportunity to Service your vehicle. We look forward to your next visit. Stay safe. Carlos De La Luz

September 13, 2021

Courteous and quick service. Everyone is very helpful. Paul fit me in when they were booked. More

by NADINECOLQUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Universal Mitsubishi responded

Hello Nadine, I appreciate you taking the time to leave your 5 Star Review. We truly appreciate the apportunity you give us to Serivce your vehicle. We look dforward to your next visit. Stay safe, Carlos De La Luz

September 13, 2021

Good service clean atmosphere and excellent people they treat you like a family specially the service manager. More

by NANADE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Universal Mitsubishi responded

Hello and thank you for rewading us with your Review. We understand you have choices and appreciate the opportunity you've given us to Service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

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