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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,662 Reviews

1,662 Reviews of Universal Mitsubishi - Service Center

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January 10, 2021

Satisfied customer. Called the day of for an oil change and vehicle was finished an hour upon arrival. Thank you Armen for assisting. Smooth experience. More

by TheRAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Universal Mitsubishi responded

Thank you for sharing your experience. We appreciate the opportunity given to service your vehicle. If possible, kindly let me know how we could earn 5 Stars, your feedback is very important to us. Stays safe, Carlos De La Luz

January 09, 2021

Armen and JR Provided me.with excellent customer service. They made sure my sons car was running smoothly and at a discounted price. Thanks again definitely will be back! More

by USMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

January 06, 2021

Service Department rocks. Thanks for courteous and efficient service from Paul and Armen. Always reliable guys and highly recommended. I am happy with the way you treat your loyal customers More

by RUDYBOY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2021 -

Universal Mitsubishi responded

Hello Rudy, On behalf of Paul and Armen, thank you for your kind words. We appreciate your patronage. We look forward to your next visit. Stay safe, Carlos De La Luz

January 04, 2021

Paul from the service was very accommodating and vey helpful. Per Paul, on my next visit he will give me a discount for oil change coupon that I did not get to use due to it expired. Looking forward to More

by RRAYALA0
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Universal Mitsubishi responded

We appreciate your continued choice in giving us the opportunity to Service your vehicle. We look forward forward to your visit so you can claim your discount. Stay safe, Carlos De La Luz

January 04, 2021

Paul made an appointment in short notice and was nice and very understanding. Called me when my car was ready. And understood that I was in a tight time schedule. Thank you Paul More

by IZZY1645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Universal Mitsubishi responded

Hello Izzy, I'm glad to hear Paul was able to accommodate getting your car serviced in a timely manner. We look forward to your continued patronage. Stay safe, Carlos De La Luz

January 03, 2021

Great service and Friendly employees that will assist you. Car looks clean and was delivered on a timely manner. They still offer free coffee to waiting clients. More

by TECKID189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Universal Mitsubishi responded

Cream & sugar :) We understand you have choices and appreciate the opportunity given to us to Service your vehicle. Stay safe, Carlos De La Luz

January 03, 2021

Armen is always great!!! They took care of my car in an hour and even gave it a nice car wash. The more reason I stay with Mitsubishi. More

by JAMESDEAN130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Universal Mitsubishi responded

Hello James D. On behalf of Armen and the Service department, thank you. We appreciate the opportunity you give us to Service your vehicle. Stay safe, Carlos De La Luz

December 31, 2020

Good service and friendlly to us ,he detailing what service did to the car and makes sure every thing ok. Thank you Mitsubishi good job . More

by CHARITODINGLASAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

Arman is very attentive to my car leaking battery problem. Although it was replaced for just two years and fewer months my car is now working good More

by ROGERIOBUSTAMANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman - service department
December 31, 2020

Excellent service from Paul. Thank you! 00000000000000000!:!!;!;!; CBC CBC. D d. D find. She. D bf. Dime. Find is. Dug eve. Fund f. Fijen dnfid More

by Italktojesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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