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Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,668 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,668 Reviews of Universal Mitsubishi - Service Center
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September 19, 2020
Paul has always provided excellent service. Always on time, courteous & reliable. I’m in and out in 1 1/2 hours with complimentary carwash and no need to request for it. time, courteous & reliable. I’m in and out in 1 1/2 hours with complimentary carwash and no need to request for it. More
by JAMESDEAN130
Verified Customer
September 16, 2020
The people here are courteous and knew their jobs. They try to explain what you don’t understand in your car.They are so friendly. try to explain what you don’t understand in your car.They are so friendly. More
by ROSEPAUL0
September 12, 2020
Went for my oil change priced very satisfied with the work and the experience going to get another appointment in a couple of weeks for my spare tire.👍👍😂🇺🇸🇺🇸🇺🇸 work and the experience going to get another appointment in a couple of weeks for my spare tire.👍👍😂🇺🇸🇺🇸🇺🇸 More
by wllmmorrison2018
September 10, 2020
Great service great people five stars no doubt they they’re good at what they do . This is the fourth time I get my vehicle serviced with them and I’m satisfied they’re good at what they do . This is the fourth time I get my vehicle serviced with them and I’m satisfied More
by Corruptz
Employees Worked With
September 05, 2020
I came to get rear brake pads and rotors installed and they started the work right away and did it fast. I had a great experience. they started the work right away and did it fast. I had a great experience. More
by TAN_SEN
Employees Worked With
September 03, 2020
Paul always goes out of his way to make sure my car is running at its best. He is very friendly, honest and great to talk to. Highly recommend service here even cars that are not Mitsubishi running at its best. He is very friendly, honest and great to talk to. Highly recommend service here even cars that are not Mitsubishi More
by mquezada08
Employees Worked With
August 30, 2020
I was sad that my local Mitsubishi dealership moved from my area, but once I went to Universal in Duarte, my concerns were quickly dashed. I received great customer service from Paul, who I remembered from my area, but once I went to Universal in Duarte, my concerns were quickly dashed. I received great customer service from Paul, who I remembered from the old dealership in Glendale. My Lancer was attended to quickly, and looked great when I got it back. Not every dealership provides a car wash, so that was awesome. If you're concerned about the drive out to Duarte, I wouldn't be. You'll get excellent service, and in the era of Covid, you will feel safe in their waiting area. More
by MM
Employees Worked With
August 30, 2020
They are very nice and always willing to be of service. They make me feel relaxed and confident they will do an excellent job, I have an old car and they never treat me like it. Thank you They make me feel relaxed and confident they will do an excellent job, I have an old car and they never treat me like it. Thank you More
by monyaangel1
August 29, 2020
Always super on top of everything and very communicative about what is being done! My go-to place if I need anything done with my car. Highly recommend. about what is being done! My go-to place if I need anything done with my car. Highly recommend. More
by MICHAEL
Employees Worked With
August 29, 2020
I have been taking our Montero to Mitsubishi service for almost 20 years! We want to keep the car as long as possible and Mitsubishi Sevice has helped us do so. We now have 297,000 miles on it! I have worke almost 20 years! We want to keep the car as long as possible and Mitsubishi Sevice has helped us do so. We now have 297,000 miles on it! I have worked with Paul for many years and he has always been friendly and professional. He knows our Montero well so I never hesitate to take it in to him. More
by Wegnerpaula
Employees Worked With
