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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
February 11, 2021
Very great service from Erick Disla He made sure we were Very great service from Erick Disla He made sure we were taking care of in every aspect got us a great deal and offered us food and drinks thru out Very great service from Erick Disla He made sure we were taking care of in every aspect got us a great deal and offered us food and drinks thru out the process I’m more than satisfied with the service he offered me and my family More
by Celia white
Employees Worked With
Erick Disla
February 11, 2021
Erick Disla because he is a very nice guy and help u a lot with your all questions about the cars what are u looking for;he knows very well his job!!!! lot with your all questions about the cars what are u looking for;he knows very well his job!!!! More
by Pereirateddy68
Employees Worked With
Erick Disla
February 11, 2021
My Visit at universal NIssan and Buy my NIssan Frontier thanks to the excellent attention and cordiality of Ruben Mato and Erick Disla I am very happy thanks to the excellent attention and cordiality of Ruben Mato and Erick Disla I am very happy More
by Eduardo Z
Employees Worked With
Erick Disla
February 11, 2021
Erick Disla nos ofreció buen servicio fue muy amable y tuvo bastante paciencia cumplió con todo nuestras expectativas y nos llevamos nuestra nueva Nissan Frontier estoy encantada tuvo bastante paciencia cumplió con todo nuestras expectativas y nos llevamos nuestra nueva Nissan Frontier estoy encantada More
by Marisol Zamora
Employees Worked With
Erick Disla
February 07, 2021
I got my new murano at this dealership and the experience was fantastic. Erick was very knowledgeable and got me a great price. Will come back in a couple years :) was fantastic. Erick was very knowledgeable and got me a great price. Will come back in a couple years :) More
by alba.urdanetaf
Employees Worked With
Erick Disla
February 07, 2021
Erick Disla nos atendió muy bien!!! Da una buena explicación de los autos respondió todas nuestras inquietudes sobre el carro y el crédito y gracias a él salimos manejando una Murano! explicación de los autos respondió todas nuestras inquietudes sobre el carro y el crédito y gracias a él salimos manejando una Murano! More
by Alba F
Employees Worked With
Erick Disla
February 06, 2021
From the moment we met Chris was such a great help!!! Superb customer service and very knowledgeable about everything Nissan!!! With him the process of trading my old vehicle for the new I have now was n Superb customer service and very knowledgeable about everything Nissan!!! With him the process of trading my old vehicle for the new I have now was nothing short of seamless!!! Thank Chris for everything!!! It’s very clear that you are a true asset to the Universal Nissan team!!! More
by glitch.media21
Employees Worked With
February 05, 2021
So far I am satisfied with everything. No problems with anything. Everyone is courteous and friendly. The service people are helpful and courteous . Thanks for your services. God bless you all and stay saf anything. Everyone is courteous and friendly. The service people are helpful and courteous . Thanks for your services. God bless you all and stay safe. More
by Doris
Employees Worked With
February 05, 2021
Excelente Servicio al cliente de Erick Disla. Lo recomiendo si necesitan comprar carro. el ayudo a mi conseguir exactamente lo que necesitaba muy amable eficiente y profesional recomiendo si necesitan comprar carro. el ayudo a mi conseguir exactamente lo que necesitaba muy amable eficiente y profesional More
by William Osorio
Employees Worked With
Erick Disla
February 05, 2021
Great customer service. Erick was able to get me exactly what I was looking for and the right affordable payment. Thank you so much and I definitely recommend. what I was looking for and the right affordable payment. Thank you so much and I definitely recommend. More
by jrod_1001
