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Universal Nissan
Orlando, FL
2,602 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,602 reviews
April 08, 2020
I went there recently and spoke with Richard. He was well knowledgeable about the car and willing to work with me and my family’s needs. I honestly think that car buying should be always like this, Stress knowledgeable about the car and willing to work with me and my family’s needs. I honestly think that car buying should be always like this, Stress free and the dealer ready to answer any questions. More
by Eventura3
Employees Worked With
April 08, 2020
Excellent customer service. Helped me all my needs will highly recommend to everyone I know who’s looking for a new car, Thank you for your help highly recommend to everyone I know who’s looking for a new car, Thank you for your help More
by Mercnu
Employees Worked With
April 01, 2020
Excelente servicio y ofertas para adquirir mi auto nuevo, gracias a William por su buena atención y detalle en toda la informacion, fue muy claro. Me voy feliz estrenando. gracias a William por su buena atención y detalle en toda la informacion, fue muy claro. Me voy feliz estrenando. More
by Patricia Sanchez
Employees Worked With
March 31, 2020
Gracias por su atencion Fue una experiencia grata poder haber encontrar un sito con buen lugar y buen personal en el momento de atención, agradezco a William sanchez por su Fue una experiencia grata poder haber encontrar un sito con buen lugar y buen personal en el momento de atención, agradezco a William sanchez por su oportuna atención. More
by Davidx mayorga
Employees Worked With
March 30, 2020
I love my new car, Thank You Yogi I was referred to Yogi sales person from my neighbor and decided to give him a call. Yogi did everything over the phone and all I had to do was just I was referred to Yogi sales person from my neighbor and decided to give him a call. Yogi did everything over the phone and all I had to do was just go in and pick up my new Altima. Thanks a lot Yogi and Universal Nissan More
by bsumlove
Employees Worked With
Yogi
March 30, 2020
My first time buying car and Yogi was the man for job I Loved my experience buying a car from Universal Nissan , Yogi was honest and very clear about the process of buying a car and found the best deal fo I Loved my experience buying a car from Universal Nissan , Yogi was honest and very clear about the process of buying a car and found the best deal for me !!! I will definitely refer my family and friends to come see Yogi.. More
by JeanetteFonseca
March 25, 2020
I purchased a 2019 Nissan rogue today, with the excellent customer service of yogi and deya, it was a long process but a well worth waiting one, they both made sure the deal got done, .I highly recommend uni customer service of yogi and deya, it was a long process but a well worth waiting one, they both made sure the deal got done, .I highly recommend universal nissan . Yogi did it again and made it happen, this is my second car through yogi. Thanks again More
by taraleigh381975
March 17, 2020
Very pleasant We went to the dealer to look at used Rogues. They had a great selection compared to others. Yogi met us oiutside and from that point we were very hap We went to the dealer to look at used Rogues. They had a great selection compared to others. Yogi met us oiutside and from that point we were very happy with everything. The service from the sales to the credit dept. Fast and friendly. Thanks More
by kandpzee
March 11, 2020
Javon was our salesperson. We found him to be very personable, knowledgeable and efficient!!!!! We felt very comfortable driving the car off the lot with his expert vehicle review!!! personable, knowledgeable and efficient!!!!! We felt very comfortable driving the car off the lot with his expert vehicle review!!! More
by Beclar13
Employees Worked With
Javon Ferguson
March 04, 2020
My service advisor Lloyd Thompson showed great customer service. He was attentive, Always kept me informed And explained what problem my vehicle’s had in order to get it repaired.👍 - Felix service. He was attentive, Always kept me informed And explained what problem my vehicle’s had in order to get it repaired.👍 - Felix More
by Blanco
Employees Worked With
Lloyd Thompson
