Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,602 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,602 reviews
February 22, 2019
Above and Beyond They are very considerate of time and the process was smooth! Everything was presented thoroughly and I couldn't have picked a better place to purchas They are very considerate of time and the process was smooth! Everything was presented thoroughly and I couldn't have picked a better place to purchase a car! More
by Masteo
Employees Worked With
February 19, 2019
Best car buying experience I've ever had The sales team are great... Alexis vasquez and juan crespo i would recommend ti everyone i know... I loved the experience i had... Loved it The sales team are great... Alexis vasquez and juan crespo i would recommend ti everyone i know... I loved the experience i had... Loved it More
by Rayray0128
February 10, 2019
Best friendly customer service Kevin greated us with a smile. He is very knowledgeable about all Nissan models. He presented us with various Morano and Pathfinder models and their Kevin greated us with a smile. He is very knowledgeable about all Nissan models. He presented us with various Morano and Pathfinder models and their options. Very helpful when it come to pricing and finance options. There was no sales pressure, nor sales gimicks. Very straightforward. I highly recommend him for a wonderful purchase experience. Keep up the great work Kevin. You rock!!!! More
by Salami
February 02, 2019
Horrible management The services were awesome 👏🏼 By service advisor , but the manager Becca is not educated or worse doesn’t know how to be a manager needs some trainin The services were awesome 👏🏼 By service advisor , but the manager Becca is not educated or worse doesn’t know how to be a manager needs some training, I’m from Miami came for vacation and has to do some stuff to my car I saw this women treating very nasty so one of the employees one thing I know is that everyone needs respect no matter in what position you are this women is something else , I would never ever go back there I don’t want to see that again in my life broke my heart . Poor guy. I know for sure that my review will not affect her since she’s in a high position but I least I can throw this there !... More
by Genesis A park
Employees Worked With
Becca
February 02, 2019
Best dealership in town José zayas is an excellent service if you need somebody to sell you a car definitely go with Jose , I love my new Altima SR José zayas is an excellent service if you need somebody to sell you a car definitely go with Jose , I love my new Altima SR More
by Reynel 1234
January 31, 2019
Exceptiona experience! Chris Oliva provided great service, attention to details. I was impressed from start to finish. I referred my son in-law and both of us are satisfie Chris Oliva provided great service, attention to details. I was impressed from start to finish. I referred my son in-law and both of us are satisfied customer. I highly recommend Chris. More
by Julisa2013
Employees Worked With
January 31, 2019
Great Service Excellent service! Alex and Seymour made me feel comfortable and confident in my decision. They stayed late with me at the dealership patiently waitin Excellent service! Alex and Seymour made me feel comfortable and confident in my decision. They stayed late with me at the dealership patiently waiting for me to make a decision and I left very happy in my awesome new car. More
by Mysolano96
January 28, 2019
Our new Rogue Thanks to Raymond Mieses and the staff at universal Nissan for helping my family and I get into our new Nissan Rogue. Ray our sales consultant made it Thanks to Raymond Mieses and the staff at universal Nissan for helping my family and I get into our new Nissan Rogue. Ray our sales consultant made it very easy to get in and out with our new car. More
by Skycaptain88
Employees Worked With
Raymond Mieses
January 25, 2019
Quick Easy and Honest I spent all day going to dealer to dealer but universal Nissan was the only dollar that was fast and honest about their number. Thanks I spent all day going to dealer to dealer but universal Nissan was the only dollar that was fast and honest about their number. Thanks More
by Jchauhan3
January 25, 2019
A very pleasant experience My salesman, William Morris, was very knowledgeable and patient throughout the process. It had been many years since I've had a new car and there have My salesman, William Morris, was very knowledgeable and patient throughout the process. It had been many years since I've had a new car and there have been lots of changes and things to consider when making a decision on just what I'd like. I wouldn't hesitate to recommend him to a friend. More
by Wingman
Employees Worked With
Will Morris
