Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,597 reviews
November 14, 2018
Great experience! Ask for Diana Colina if you’re looking to purchase a car. She’s knowledgeable, nice, and will do anything in her power to get you to drive off a new Ask for Diana Colina if you’re looking to purchase a car. She’s knowledgeable, nice, and will do anything in her power to get you to drive off a new car the same day. I had a difficult situation and she was able to help me. Thank you Diana!! More
by Johns1
Employees Worked With
Diana Colina
November 10, 2018
I would like to thank Angelo Rivera Quiero agradecer a Angelo Rivera por ayudarme con la compra de mi 2019 Frontier SL, y por ser súper profesional y el trato fue excelente, yo sé lo rec Quiero agradecer a Angelo Rivera por ayudarme con la compra de mi 2019 Frontier SL, y por ser súper profesional y el trato fue excelente, yo sé lo recomiendo a todo el que necesite un auto. More
by Ramon
Employees Worked With
November 05, 2018
Buen servicio Gracias William Sanchez por su buen servicio excelente experiencis en la compra de nuestra hyundsi Santafe lo recomendamos sin duda alguns nos consigu Gracias William Sanchez por su buen servicio excelente experiencis en la compra de nuestra hyundsi Santafe lo recomendamos sin duda alguns nos consiguio un buen vehiculo More
by Nkdia1
Employees Worked With
November 04, 2018
William Sanchez excelente servicio No sabía que vehiculo quería y el Sr William Sanchez con mucha paciencia me oriento para poder seleccionar el vehículo termine compando el Nissan Rogu No sabía que vehiculo quería y el Sr William Sanchez con mucha paciencia me oriento para poder seleccionar el vehículo termine compando el Nissan Rogue que disfruto todos los días en la carretera muchas por su excelente servicio More
by Monica
November 03, 2018
William Sanchez Knows Customer Service I purchased my Altima at Universal Nissan and had an amazing experience. The level of service provided by William Sanchez went above and beyond what i I purchased my Altima at Universal Nissan and had an amazing experience. The level of service provided by William Sanchez went above and beyond what i have ever experienced with a dealership before. His dedication to ensuring my experience was memorable at Universal Nissan was outstanding and great to experience, especially in a time when service has seemed to disappear in most places. William took the time to understand my wants and needs and delivered on both. Thank you, William, for the exceptional service you provided. If you are looking for a new Universal Nissan has a large inventory an amazing waiting area with a built-in restaurant and a friendly staff. I highly recommend speaking with William Sanchez if you are looking for passionate and attentive sales person, William is the man to see... More
by ENieves
Employees Worked With
November 03, 2018
Billy King takes his time to help Came in looking to see about getting myself a car and Billy King went out of his way to explain everything and help me and my family out. I would high Came in looking to see about getting myself a car and Billy King went out of his way to explain everything and help me and my family out. I would highly recommend him, great service. More
by cwj261988
Employees Worked With
Billy King
November 01, 2018
my new nizzan It was a great experience buying a car with no pressure from salesperson .. Gio was very helpful and knowledgeable describing features and answering q It was a great experience buying a car with no pressure from salesperson .. Gio was very helpful and knowledgeable describing features and answering questions that helped us make our decision. More
by Cora134
Employees Worked With
Giovani Perez
October 31, 2018
Great experience Amazing experience. Customer service was amazing especially with sales representativ, Raymond Miese. He helped my dad and I with our purchase and we c Amazing experience. Customer service was amazing especially with sales representativ, Raymond Miese. He helped my dad and I with our purchase and we couldn't be any happier. More
by Yadhy04
Employees Worked With
Raymond Mieses
October 31, 2018
Great Customer Service My customer service experience was amazing! Raymond Mieses is so knowledgeable and patient. He provided us with all the details that we needed and ens My customer service experience was amazing! Raymond Mieses is so knowledgeable and patient. He provided us with all the details that we needed and ensured we got what we wanted! More
by Skyy24
Employees Worked With
Raymond Mieses
October 31, 2018
Great Experience with Ray Raymond Mieses made it very easy and pleasant to buy a car which is a refreshing change compared to other dealers. I will be coming back to Universal Raymond Mieses made it very easy and pleasant to buy a car which is a refreshing change compared to other dealers. I will be coming back to Universal Nissan because of Ray M! More
by Happyshopper
Employees Worked With
Raymond Mieses
