Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,603 reviews
May 21, 2018
Excelente Experiencia!! Nunca había tenido un carro nuevo, fui a hacer el servicio de mi carro hace unas semanas a Universal Nissan, Diana Colina me ayudo me dio sugerencias, Nunca había tenido un carro nuevo, fui a hacer el servicio de mi carro hace unas semanas a Universal Nissan, Diana Colina me ayudo me dio sugerencias, me ayudo a seleccionar mi carro, me asistio en todos los términoscon mucha paciencia y dedicación, estuvo pendiente de todo el proceso, Diana eres una excelente vendedora, muchas gracias por ayudarme! More
by Anthony
Employees Worked With
Diana Colina
May 19, 2018
El Mejor Servicio de Excelencia!!! 🏆 Diana Colina Diana Colina la mejor representante de ventas, mejor precio, compré dos 😍🚙🚗 In love Sentra y Rogue 2018 🎉 Espectacular su labor, Honesta! Mujer de Diana Colina la mejor representante de ventas, mejor precio, compré dos 😍🚙🚗 In love Sentra y Rogue 2018 🎉 Espectacular su labor, Honesta! Mujer de Dios ??🙌🏻👑 Bendecida! More
by vale11
Employees Worked With
Diana Colina
May 19, 2018
Good service Good place to buy a car they make very good deal and have doom while buying your car also a good place to have lunch or dinner at their food bar. Good place to buy a car they make very good deal and have doom while buying your car also a good place to have lunch or dinner at their food bar. More
by kmik1000
Employees Worked With
Alberto Santos, Miguel Negron
May 16, 2018
Chris Green the BEST! Universal Nissan is a Family. I'm in love with my brand new 2018 Nissan, Sentra, Chris Green went above & Beyond to make it possible. very Professional I highly recommend him. I'm in love with my brand new 2018 Nissan, Sentra, Chris Green went above & Beyond to make it possible. very Professional I highly recommend him. More
by Juniwii
Employees Worked With
May 09, 2018
Excellent! Diana Colina awesome Diana Colina es excelente. El mejor precio, mayor dinero recibi por mi trade in, baje el interes en el prestamo, servicio y agilidad. La recomido es u Diana Colina es excelente. El mejor precio, mayor dinero recibi por mi trade in, baje el interes en el prestamo, servicio y agilidad. La recomido es una mujer fantastica y siempre AYUDA. Busquela ella esta en el area VIP cerca de servicio o llamala. More
by Hilda Gordillo
Employees Worked With
Diana Colina
May 04, 2018
Great experience We went to purchase my second car and our sales consultant Jose Zayas was amazing as always. Got me exacly what I wanted a great car great deal, and We went to purchase my second car and our sales consultant Jose Zayas was amazing as always. Got me exacly what I wanted a great car great deal, and the process went smoothly as always. I have purchased multiple vehicles from him and the service has always been beyond my expectations. I highly recommend him and the dealership. More
by Surie2126
Employees Worked With
Hiram Rivera, Jose Zayas
May 04, 2018
Amazing Service We went to purchase my sons first car and our sales consultant Jose Zayas was amazing as always. Got us a great car great deal, and the process went s We went to purchase my sons first car and our sales consultant Jose Zayas was amazing as always. Got us a great car great deal, and the process went smoothly as always. We have purchased multiple vehicles from him and the service has always been beyond my expectations. I highly recommend him and the dealership. More
by Surie2126
Employees Worked With
Hiram Rivera, Jose Zayas
April 30, 2018
Sales I had a great experience at universal nissan I had the pleasure to meet me. Frank diaz he was great and patient I definitely recommend this place to e I had a great experience at universal nissan I had the pleasure to meet me. Frank diaz he was great and patient I definitely recommend this place to everyone. More
by Yoselina
Employees Worked With
Frankellis Diaz
April 30, 2018
Sales. Muy agradecida con el servicio al cliente de frank diaz..nos ayudo increíblemente a conseguir algo bueno bonito y barato. Muchas gracias frank que dio Muy agradecida con el servicio al cliente de frank diaz..nos ayudo increíblemente a conseguir algo bueno bonito y barato. Muchas gracias frank que dios te siga bendiciendo. More
by pacheco4
Employees Worked With
Frankellis Diaz
April 30, 2018
Sales Hello everyone I want to recognize Frank diaz for his amazing customer service he help me get a good deal on a new vehicle..thank you so much i am rea Hello everyone I want to recognize Frank diaz for his amazing customer service he help me get a good deal on a new vehicle..thank you so much i am really happy More
by Siray
Employees Worked With
Frankellis Diaz
