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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
May 04, 2018
Great experience We went to purchase my second car and our sales consultant Jose Zayas was amazing as always. Got me exacly what I wanted a great car great deal, and We went to purchase my second car and our sales consultant Jose Zayas was amazing as always. Got me exacly what I wanted a great car great deal, and the process went smoothly as always. I have purchased multiple vehicles from him and the service has always been beyond my expectations. I highly recommend him and the dealership. More
by Surie2126
Employees Worked With
Hiram Rivera, Jose Zayas
April 30, 2018
Sales. Muy agradecida con el servicio al cliente de frank diaz..nos ayudo increíblemente a conseguir algo bueno bonito y barato. Muchas gracias frank que dio Muy agradecida con el servicio al cliente de frank diaz..nos ayudo increíblemente a conseguir algo bueno bonito y barato. Muchas gracias frank que dios te siga bendiciendo. More
by pacheco4
Employees Worked With
Frankellis Diaz
April 30, 2018
Great It was a great experience, the sales rep Jake Mcneely took his time answering all the questions that I had, this was my first time buying a vehicle an It was a great experience, the sales rep Jake Mcneely took his time answering all the questions that I had, this was my first time buying a vehicle and I can said that he made the process so simple, I am glad I when to this dealer. More
by JMCamacho
Employees Worked With
April 30, 2018
Sales Hello everyone I want to recognize Frank diaz for his amazing customer service he help me get a good deal on a new vehicle..thank you so much i am rea Hello everyone I want to recognize Frank diaz for his amazing customer service he help me get a good deal on a new vehicle..thank you so much i am really happy More
by Siray
Employees Worked With
Frankellis Diaz
April 30, 2018
Sales I had a great experience at universal nissan I had the pleasure to meet me. Frank diaz he was great and patient I definitely recommend this place to e I had a great experience at universal nissan I had the pleasure to meet me. Frank diaz he was great and patient I definitely recommend this place to everyone. More
by Yoselina
Employees Worked With
Frankellis Diaz
April 29, 2018
Sales Frank Diaz went far and beyond to help me get a very good deal on a Nissan Sentra 2018..I had a great Experience at this place. Frank Diaz went far and beyond to help me get a very good deal on a Nissan Sentra 2018..I had a great Experience at this place. More
by egarcia1
Employees Worked With
Frankellis Diaz
April 29, 2018
Sales Incredible customer service i am very happy that we decided to purchase our vehicle here at universal nissan frank diaz was great. We are very satisfi Incredible customer service i am very happy that we decided to purchase our vehicle here at universal nissan frank diaz was great. We are very satisfied.. More
by Pedroalonzo
Employees Worked With
Frankellis Diaz
April 29, 2018
Sales Hola a todos quiero recomendar a frank diaz por su excelente servicio estoy verdaderamente complacida y muy agradecida.muchas gracias frank por toda t Hola a todos quiero recomendar a frank diaz por su excelente servicio estoy verdaderamente complacida y muy agradecida.muchas gracias frank por toda tu ayuda More
by Nessma
Employees Worked With
Frankellis Diaz
April 27, 2018
Friendly, very informational, great experience, pleasant From the time I arrived, I was greeted with a warm smile. The service divisor yogi was friendly, and very well informed with the different vehicles I From the time I arrived, I was greeted with a warm smile. The service divisor yogi was friendly, and very well informed with the different vehicles I chose to test drive. Moreover, he was very funny, professional, and honestly he knew his stuff. I would highly recommend Universal Nissan to anyone who’s looking for a new or used vehicle. The atmosphere was very pleasant and their sales advisors, specially yogi was patient, and very sincere. I give Unoversal Nissan two thumbs up. More
by Ormjg2522
Employees Worked With
Yogi
April 27, 2018
Sales Frank diaz went above and beyond to make this happened. . I am very excited for my new altima I am absolutely happy with the customer service provided Frank diaz went above and beyond to make this happened. . I am very excited for my new altima I am absolutely happy with the customer service provided by the saleperson.. More
by Almanarvaez
Employees Worked With
Frankellis Diaz
