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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
December 02, 2017
Excellent Car Shopping Experience!!! I had the pleasure of having Robert Espejo as my car salesman. Robert was very patient, professional and very courteous. I asked a lot of questions I had the pleasure of having Robert Espejo as my car salesman. Robert was very patient, professional and very courteous. I asked a lot of questions about the car buying process and Robert answered them all. Robert is truly an asset to Universal Nissan and a credit to his profession. Kudos to Robert Espejo for being so helpful, so pleasant and very professional. I would highly recommend Robert and Universal Nissan to anyone looking to purchase a vehicle. My daughter and I thank YOU Robert for a job well done!!! :-) More
by Linda B.
Employees Worked With
Robert Espejo
December 01, 2017
Kevin Hung, AMAZING Customer Service I’ve been to several dealerships but what an amazing experience I had today at Universal Nissan. I came in looking for a specific car with specific d I’ve been to several dealerships but what an amazing experience I had today at Universal Nissan. I came in looking for a specific car with specific details on it, that’s when I met with Kevin Hung. What a great service!!! Kevin not only had time to answer all my questions but also kindly share information to get the best deal and a car that suit my needs. If you need a sales consultant contact Kevin Hung, this guy did everything in his power to give excellent quality customer service. Kevin, thank you for helping us get the best of the best, I LOVE MY NEW CAR!!! More
by Jessica
Employees Worked With
Kevin Hung
November 30, 2017
Above and Beyond Excellent Cusotmer Experience I would like to congratulate Edgardo Garcia and John Crespo in providing me with above and beyond excellent service. They were extremely professional, I would like to congratulate Edgardo Garcia and John Crespo in providing me with above and beyond excellent service. They were extremely professional, knowledgeable, and most importantly patient, which is very important to me. I would recommend anyone purchasing a new car to definitely go and visit Eddie @ Universal Nissan of Orlando !!! you won’t regret it. More
by Latinoelixir
November 23, 2017
Purchase of New Vehicle Great Experience at Universal. I wanted to buy my Wife a Birthday Present and Yogi made it possible. Thank You also to everyone who made my gift a r Great Experience at Universal. I wanted to buy my Wife a Birthday Present and Yogi made it possible. Thank You also to everyone who made my gift a reality. More
by Daco1368
Employees Worked With
Ikhbayar "Yogi" Yeruult
November 18, 2017
Grreat customer service I had purchase a vehicle previously from Ivan Valdes.Always a professional.Explains everything.In the future I would buy from him. Would recommend thi I had purchase a vehicle previously from Ivan Valdes.Always a professional.Explains everything.In the future I would buy from him. Would recommend this dealership. More
by rafael marzan
November 16, 2017
Great Service Great experience at Universal Nissan, Raymond Mieses was a great sales rep. Gave great customer service. He sold me a brand new car and I love it. Tha Great experience at Universal Nissan, Raymond Mieses was a great sales rep. Gave great customer service. He sold me a brand new car and I love it. Thanks Raymond for all your help couldn’t have had a better sales man ! I Will recommend him to anyone. More
by Giselle Mendez
Employees Worked With
Raymond Mieses
November 01, 2017
Good experience The price of the car was reasonable. The salesman was friendly throughout the process & followed up after the purchase. He made the experience a ple The price of the car was reasonable. The salesman was friendly throughout the process & followed up after the purchase. He made the experience a pleasant one. More
by LuvmynewNissan
Employees Worked With
Kevin Hung
October 31, 2017
Professional and courtesy attention Angelo Rivera was so sensible to the problem that brought us to Florida Hurricane María. We didn't bring to much money, but we needed a car badly, An Angelo Rivera was so sensible to the problem that brought us to Florida Hurricane María. We didn't bring to much money, but we needed a car badly, Angelo was there for us and he didn't get tired or annoyed showing us the cars he knew were our solution. We really appreciate his help and patience. This time was a used car, but when we decide to purchase the new one it will be at Universal Nissan with Angelo. I have no doubts that Angelo is the salesman of the year. Also your personnel welcomed us with big smiles and love. Good cook too. Good bless you! More
by Frances Caraballo Pietri
October 31, 2017
Great The visit to buy a new Altima was a very favorable experience with William Sanchez. Computers went down which made it a long day but that was no fault The visit to buy a new Altima was a very favorable experience with William Sanchez. Computers went down which made it a long day but that was no fault of William. Thank you. Will probably see you in three years.👍 More
by Glennie taylor1950
Employees Worked With
Adriano De Oliveira
October 31, 2017
Knowledgeable Advisor Alberto was outstanding in answering all of our questions and reassuring us in all of our concerns. I strongly recommend him. He isn’t your typical ca Alberto was outstanding in answering all of our questions and reassuring us in all of our concerns. I strongly recommend him. He isn’t your typical car sales man, very honest and genuine. More
by Luisvelez007
Employees Worked With
Alberto Santos
