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Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,593 reviews
June 27, 2017
Billy King is the best! When i came by universal nissan i had no idea what i could get and Billy King helped me get into a brand new Nissan Altima. I would recommend him to a When i came by universal nissan i had no idea what i could get and Billy King helped me get into a brand new Nissan Altima. I would recommend him to anybody, he takes the time yo explain everything. More
by antron
June 20, 2017
Awesome Experience I first came here in January only to not be able to get a car. I came back in June and Jose St. Hilaire helped and his staff helped me along the way i I first came here in January only to not be able to get a car. I came back in June and Jose St. Hilaire helped and his staff helped me along the way in making a good choice for a vehicle.I am very thankful for them and would recommend them to anyone who is in search for a new or used vehicle. Thanks guys!! More
by Rita37
Employees Worked With
Mirko Filippi, Jose Saint Hilaire
June 02, 2017
Go above and beyond Relocating was very stressful but Robert E went above and beyond from the very first day I met with him. When it's time to upgrade my vehicle I'll go Relocating was very stressful but Robert E went above and beyond from the very first day I met with him. When it's time to upgrade my vehicle I'll go right back to him. Thanks once again Robert. More
by Kelli2302
May 31, 2017
Chris Oliva I would recommend anyone buying a car from this dealership to see Chris he is top notch and knows his products. Thank You Chris !! Mike Nappi I would recommend anyone buying a car from this dealership to see Chris he is top notch and knows his products. Thank You Chris !! Mike Nappi More
by Mikenap625
Employees Worked With
May 30, 2017
Awesome Service I had an appointment to see the Nissan Altima SR. I met with Brenda, who knew her stuff inside and out. We test drive the car, and of course I feel in I had an appointment to see the Nissan Altima SR. I met with Brenda, who knew her stuff inside and out. We test drive the car, and of course I feel in love with it. Due to my procrastination the car I had originally test drove was sold. Only for the of the mangers to come out, and found me the exact same car with upgraded features, which made me happy. Needless to say, 30 minutes later, I was driving home in my 2017 Nissan Altima SR. More
by Richard32809
Employees Worked With
Brenda Carrington
May 30, 2017
An awesome experience ♡ Had an amazing experience?brendon and Simo helped us in each step.got my beautiful car and everyone is happy.truly recommend universal Nissan for car Had an amazing experience?brendon and Simo helped us in each step.got my beautiful car and everyone is happy.truly recommend universal Nissan for car hunters,they ll love this place. More
by Nadia Lamgharni
Employees Worked With
Brendon Grimes
May 29, 2017
Wonderful experience Had a great experience with the Nissan dealership. Everyone we came in contact with was super friendly and helpful. Our sales rep was Frank Diaz he ma Had a great experience with the Nissan dealership. Everyone we came in contact with was super friendly and helpful. Our sales rep was Frank Diaz he made the whole process a great experience. I would definitely recommend Universal Nissan to anyone looking to buy a car. More
by JJDIOR75
Employees Worked With
Frankellis Diaz
May 29, 2017
An amazing service and attention I had an amazing service experience with Alberto Santos and his staff, very helpful and excellent customer service and very professional. Thank you ve I had an amazing service experience with Alberto Santos and his staff, very helpful and excellent customer service and very professional. Thank you very much, Ira More
by G.C. Lopez
Employees Worked With
Alberto Santos
May 28, 2017
Great service Thank you to Cesar Arteaga in VIP , great service he help me out pairing my bluetooth , thank you again Cesar and Universal Nissan !I will visit for m Thank you to Cesar Arteaga in VIP , great service he help me out pairing my bluetooth , thank you again Cesar and Universal Nissan !I will visit for my next vehicle! More
by Pepo
Employees Worked With
Cesar Arteaga
May 27, 2017
Trade my Altima & purchased a new maxima Brenda went above & beyond to help me get my car. She's very helpful & a pleasure to do business with. Very honest & love her personality A+++++ bil Brenda went above & beyond to help me get my car. She's very helpful & a pleasure to do business with. Very honest & love her personality A+++++ bill in finance is a sweetheart & also a great person that is very detailed oriented. A++++++ More
by Magz
Employees Worked With
Bill Steinlauf, Brenda Carrington
