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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
March 04, 2017
William Billy King is the man! I had an awesome experience working with Billy.. I told Where I wanted to be at with payments and he did A great job helping me get there. I think he' I had an awesome experience working with Billy.. I told Where I wanted to be at with payments and he did A great job helping me get there. I think he's the best and I would recommend you see him. More
by Kevykev16
Employees Worked With
William Billy King
March 03, 2017
Great 👍 Helpful and friendly people , I visit the dealer to buy some accessories Mr. Phil help me to dicide wich accessory is better and gave me discount Th Helpful and friendly people , I visit the dealer to buy some accessories Mr. Phil help me to dicide wich accessory is better and gave me discount Thank you More
by Happy driver
Employees Worked With
Phil R.
March 02, 2017
Service Department If your car is not under warranty, please don't let them fix your car. Please read other reviews from other sites. VERY BAD SERVICE. If your car is not under warranty, please don't let them fix your car. Please read other reviews from other sites. VERY BAD SERVICE. More
by Castle Man
Employees Worked With
Tony Figueroa
February 28, 2017
Making a dream come true I had a grate experience at Nissan because they help accomplish one of my goals. I was very satisfied with the service they provided getting the best I had a grate experience at Nissan because they help accomplish one of my goals. I was very satisfied with the service they provided getting the best deal for me and my family needs. More
by Hector18
February 28, 2017
Great service by a great sales rep Went into Universal Nissan to buy a car and can tell you I hate dealerships however Keith was so nice and honest with me and gave me what I wanted wh Went into Universal Nissan to buy a car and can tell you I hate dealerships however Keith was so nice and honest with me and gave me what I wanted while listening and paying attention to my needs Thank you Keith I highly will recommend you ALL DAY. More
by Allday
February 18, 2017
Excellent Salesman!!! Ruben Matos has excellent customer service skills & is very knowledgeable. Ruben was very helpful to my husband & I. We really appreciate all he did f Ruben Matos has excellent customer service skills & is very knowledgeable. Ruben was very helpful to my husband & I. We really appreciate all he did for us!! Josh ( Finance Manager) was also excellent at his job. He took the time to explain everything to us. More
by cantom17
Employees Worked With
February 17, 2017
Amazing Customer Service. Entering Nissian everyone was very kind. Ive had great service from Ruben helping me find a car that I was comfortable with and something in my budget Entering Nissian everyone was very kind. Ive had great service from Ruben helping me find a car that I was comfortable with and something in my budget. He was very kind, amusing and patient. I can honestly say the process went smooth and If I ever need another car I wouldnt hesitate to return to Nissian. Thank You!!! More
by Natasha Olmo
Employees Worked With
February 15, 2017
Great experience! Went there just browsing, even told the salesman José Zayas that I was just looking and I had some questions, but I was not buying a car. He was very Went there just browsing, even told the salesman José Zayas that I was just looking and I had some questions, but I was not buying a car. He was very courteous and professional. He answered all my questions, he had a great attitude, I was there for about an hour looking around and asking questions. I came back the next day to get a car. They were excelent in the process. Totally recomend this dealership. More
by Maleser
Employees Worked With
Jose Zayas
February 14, 2017
Mustafa awesome like always excelent work,great customer service and they keep the promises.I always recomend this dealer to all the people that i know !! Good job guys and God b excelent work,great customer service and they keep the promises.I always recomend this dealer to all the people that i know !! Good job guys and God bless More
by Carlie
Employees Worked With
Mustafa
February 14, 2017
Excellent I recommend this dealer and his employees. Very good service, unbeatable prices, attentive staff, cordial, nice vehicles, etc. Vallan and take advanta I recommend this dealer and his employees. Very good service, unbeatable prices, attentive staff, cordial, nice vehicles, etc. Vallan and take advantage of these great prices. More
by Cuca
