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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
February 17, 2017
Amazing Customer Service. Entering Nissian everyone was very kind. Ive had great service from Ruben helping me find a car that I was comfortable with and something in my budget Entering Nissian everyone was very kind. Ive had great service from Ruben helping me find a car that I was comfortable with and something in my budget. He was very kind, amusing and patient. I can honestly say the process went smooth and If I ever need another car I wouldnt hesitate to return to Nissian. Thank You!!! More
by Natasha Olmo
Employees Worked With
February 15, 2017
Great experience! Went there just browsing, even told the salesman José Zayas that I was just looking and I had some questions, but I was not buying a car. He was very Went there just browsing, even told the salesman José Zayas that I was just looking and I had some questions, but I was not buying a car. He was very courteous and professional. He answered all my questions, he had a great attitude, I was there for about an hour looking around and asking questions. I came back the next day to get a car. They were excelent in the process. Totally recomend this dealership. More
by Maleser
Employees Worked With
Jose Zayas
February 14, 2017
Mustafa awesome like always excelent work,great customer service and they keep the promises.I always recomend this dealer to all the people that i know !! Good job guys and God b excelent work,great customer service and they keep the promises.I always recomend this dealer to all the people that i know !! Good job guys and God bless More
by Carlie
Employees Worked With
Mustafa
February 14, 2017
Excellent I recommend this dealer and his employees. Very good service, unbeatable prices, attentive staff, cordial, nice vehicles, etc. Vallan and take advanta I recommend this dealer and his employees. Very good service, unbeatable prices, attentive staff, cordial, nice vehicles, etc. Vallan and take advantage of these great prices. More
by Cuca
February 11, 2017
Purchased my 370Z at Universal Nissan Had an awesome experience purchasing my 370Z. Steven Rivera was my sales guy and he made it happen. The dealership was also very effective in explaini Had an awesome experience purchasing my 370Z. Steven Rivera was my sales guy and he made it happen. The dealership was also very effective in explaining things thoroughly and clearly. 10/10 on everything for these guys. Highly recommend them to my friends and family. More
by Jonathan.rivera
Employees Worked With
Steven Rivera
February 10, 2017
Customer service He help me trow all the paperwork and was very helpful . Great customer service and they took very good care of me and they walk me trow the lot an He help me trow all the paperwork and was very helpful . Great customer service and they took very good care of me and they walk me trow the lot and took there time and answer any questions I had . More
by Erlisa82
February 09, 2017
Trading in my Rogue for a Car that fits my needs! The service provided at this location was just outstanding! It was my second time purchasing a new (used car) here. The previous time it was Pedro tha The service provided at this location was just outstanding! It was my second time purchasing a new (used car) here. The previous time it was Pedro that assisted us, this time we had Frankie, who was such a gentleman and not a pushy salesman. He genuinely cared for what our concerns were and what we were looking for. Pedro was actually able to help us with the paper work and getting it ready for us to take our new Nissan Versa Note home!!! Both gentlemen were phenomenal, and we will always go to this Nissan were we are treated as VIPs. Thank you all, Frankie, Pedro, Juan (Sales manager). You all did an excellent job. Thank you for your service! We love our Nissan (: More
by Dduarte
Employees Worked With
Pedro (Dominican), Juan (sales manager), Frankellis Diaz, Charlie Peets
February 08, 2017
Super excellent Was and excellent services during the hold process. I will recommend Ron and Carlos for any of my family member and friends. I will be back to b Was and excellent services during the hold process. I will recommend Ron and Carlos for any of my family member and friends. I will be back to by the New Genesis soon!! More
by Edison Denizard-Velez
Employees Worked With
Run and Carlos.
February 06, 2017
Thanks Thank you for the friendly service. I will be referring this dealership to others. This was a fast and efficient service and handing of the car. Thank you for the friendly service. I will be referring this dealership to others. This was a fast and efficient service and handing of the car. More
by Rvallve
Employees Worked With
Abdelmonem Elsakhawy, Abdel Adnane
February 03, 2017
My experience Aaron Blaser was very friendly and helpful. He walked around in the rain with us to find the right car. We are very happy with the vehicle we purchas Aaron Blaser was very friendly and helpful. He walked around in the rain with us to find the right car. We are very happy with the vehicle we purchased. More
by Cheryl
Employees Worked With
Aaron Blaser
