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Universal Nissan
Orlando, FL
2,629 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,629 reviews
March 11, 2017
Universal Nissan is amazing! Great customer service my sales Rep was Curtis Riggins excellent person took his time showing us the cars very knowledgeable explained everything wi Great customer service my sales Rep was Curtis Riggins excellent person took his time showing us the cars very knowledgeable explained everything with detail cared about our needs and had lots of patience with me. Mr Rivera also did a great job explaining the financing and warranty options and took great care of us. I really love this place. Definitely recommend it. More
by Mary
Employees Worked With
Hiram Rivera, Jose Saint Hilaire, Curtis Riggins
March 10, 2017
Great service Sales and service people are very efficient and very friendly. Price is reasonable and the quality of work surpass my expectations. Keep the great ma Sales and service people are very efficient and very friendly. Price is reasonable and the quality of work surpass my expectations. Keep the great management!!! More
by Nel 03917
Employees Worked With
March 09, 2017
Great customer service Helped me out for a great price !! And you leave with the car you want ! Great customer service and professionalism !! Curtis Riggins is the guy to se Helped me out for a great price !! And you leave with the car you want ! Great customer service and professionalism !! Curtis Riggins is the guy to see !! More
by Ortiz1292
Employees Worked With
Curtis Riggins
March 07, 2017
Great Experience Purchasing My sales person, Curtis Riggins, was excellent! I came in to the dealership looking for a used car. It had already been sold. Curtis showed me a numbe My sales person, Curtis Riggins, was excellent! I came in to the dealership looking for a used car. It had already been sold. Curtis showed me a number of other vehicles. Eventually he guided me to test drive a 2017 Murano. He was more than knowledgeable about the trim packages and features. I was impressed by Curtis's knowledge in regards to all the vehicles we encountered on the lot. He was very laid back, personable, and made this a very easy car buying experience. More
by brianpatrickwynne
Employees Worked With
Hiram Rivera, Jose Saint Hilaire, Curtis Riggins
March 07, 2017
Novo carro Minha experiência aqui na Nissan na south orange blossom trail foi excelente desde a recepção ao atendimento finalizei a compra com o vendedor Marcos Minha experiência aqui na Nissan na south orange blossom trail foi excelente desde a recepção ao atendimento finalizei a compra com o vendedor Marcos Oleiro que teve toda a paciência e tranquilidade em um conceito de bom atendimento indico as pessoas a virem e usufruírem deste serviço More
by Grazi
March 07, 2017
Excellent service Nissan has been the only dearlership we deal with, weather it be to purchase or lease, the customer service is top notch. Starting with the sales man Nissan has been the only dearlership we deal with, weather it be to purchase or lease, the customer service is top notch. Starting with the sales man Chris oliva, he has handle most of our purchase. Alberto Santos and Eddie are a also great and a few other great salesman to say the least. All my family deals only with Nissan Universal. Nissan Universal is the place to go! More
by Familyof4ever
Employees Worked With
Other Employees :
Alberto Santos, Adriano De Oliveira, Norm Leblanc, Jackie Trucksess
March 04, 2017
William Billy King is the man! I had an awesome experience working with Billy.. I told Where I wanted to be at with payments and he did A great job helping me get there. I think he' I had an awesome experience working with Billy.. I told Where I wanted to be at with payments and he did A great job helping me get there. I think he's the best and I would recommend you see him. More
by Kevykev16
Employees Worked With
William Billy King
March 03, 2017
Great 👍 Helpful and friendly people , I visit the dealer to buy some accessories Mr. Phil help me to dicide wich accessory is better and gave me discount Th Helpful and friendly people , I visit the dealer to buy some accessories Mr. Phil help me to dicide wich accessory is better and gave me discount Thank you More
by Happy driver
Employees Worked With
Phil R.
March 02, 2017
Service Department If your car is not under warranty, please don't let them fix your car. Please read other reviews from other sites. VERY BAD SERVICE. If your car is not under warranty, please don't let them fix your car. Please read other reviews from other sites. VERY BAD SERVICE. More
by Castle Man
Employees Worked With
Tony Figueroa
February 28, 2017
Making a dream come true I had a grate experience at Nissan because they help accomplish one of my goals. I was very satisfied with the service they provided getting the best I had a grate experience at Nissan because they help accomplish one of my goals. I was very satisfied with the service they provided getting the best deal for me and my family needs. More
by Hector18
