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Universal Nissan
Orlando, FL
2,602 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,602 reviews
November 08, 2016
Outstanding The sales team that helped me was very knowledgeable and friendly and I never felt pressured. I was able to purchase a car that I love and work out p The sales team that helped me was very knowledgeable and friendly and I never felt pressured. I was able to purchase a car that I love and work out payments that I am comfortable with. Overall excellent car buying experience. More
by DnissanrogueSV
November 07, 2016
Very helpful I bought an Armada, the sales rep is Frank Diaz and he was extremely helpful, knowledgeable, and very nice. Although buying a car can be stressful, t I bought an Armada, the sales rep is Frank Diaz and he was extremely helpful, knowledgeable, and very nice. Although buying a car can be stressful, they made it pleasant to be there during the whole process. I am very grateful. More
by Lpsargento
Employees Worked With
Josh Muniz, Frankellis Diaz
November 05, 2016
Universal Nissan will go extremes to gain your business Chriss Green has been our sales Rep for many purchases in the past, we appreciate him and the staff .we recommend this dealer to all of our friends an Chriss Green has been our sales Rep for many purchases in the past, we appreciate him and the staff .we recommend this dealer to all of our friends and relatives! More
by Geas
Employees Worked With
Chris Green
November 02, 2016
Very nice This guy, Angelo is realy awesome. He was very nice and very friendly with us. He was also very knowlegeable and has answered all our questions. This guy, Angelo is realy awesome. He was very nice and very friendly with us. He was also very knowlegeable and has answered all our questions. More
by junacamila
Employees Worked With
November 01, 2016
to check on the problem with the car key Michael Norris and Alberto Santos combined team effort; made my day; Friday 10/28/2016; efficient, so knowledgeable, very professional, and most very Michael Norris and Alberto Santos combined team effort; made my day; Friday 10/28/2016; efficient, so knowledgeable, very professional, and most very caring, great job More
by Nive Mapakoi
Employees Worked With
Alberto Santos, Michael Norris
November 01, 2016
Loyalty and Friendly person A loyalty and Great person, always paying atention to our necesities and all the things that can benefit our better finantial business, always recomen A loyalty and Great person, always paying atention to our necesities and all the things that can benefit our better finantial business, always recomended a meeting with ALBERTO SANTOS More
by Juanfelipe1428
Employees Worked With
Alberto Santos
October 31, 2016
Great Customer Service Sales, Alberto Santos I went to service my car recently and ended up buying a brand new Altima because it's beautiful and the sales person who took care of me was amazing, I went to service my car recently and ended up buying a brand new Altima because it's beautiful and the sales person who took care of me was amazing, Alberto Santos was very professional and helpful by helping me get a great deal on my new car. Liz More
by Lizcruz1@yahoo.com
Employees Worked With
Alberto Santos
October 29, 2016
the best service Excellent employee really knows everything about his job the best experience buying a car I definitely recommended awesome job I'm very happy 😊 Tha Excellent employee really knows everything about his job the best experience buying a car I definitely recommended awesome job I'm very happy 😊 Thank you so much. More
by luis
Employees Worked With
Frankellis Diaz
October 15, 2016
Excellent Very nice people, helpfull and good service in just a word I recommend Universal Nissan in a future good people and very good communication and very Very nice people, helpfull and good service in just a word I recommend Universal Nissan in a future good people and very good communication and very huge inventory More
by Millie75
October 15, 2016
Excellent Service!!!! I love Universal Nissan! Sarah, Robyn Silvia were the best! They went above and beyond to make sure we got the deal we wanted!!! We are 100 percent sa I love Universal Nissan! Sarah, Robyn Silvia were the best! They went above and beyond to make sure we got the deal we wanted!!! We are 100 percent satisfied with everything. Great atmosphere. Everyone was just so friendly and ready to cater to our every need or concern. Thank you guys!! You Rock! More
by Yazmin Heredia
Employees Worked With
Robins Perez, Sylvia Wilson, Sarah Felix
