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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
September 24, 2016
Great experience Thank you so much for the outstanding service that can and Robins showed me while put having my new vehicle. I will definitely recommend my friends a Thank you so much for the outstanding service that can and Robins showed me while put having my new vehicle. I will definitely recommend my friends and family. More
by Lovemynewcar
Employees Worked With
Robins Perez
September 23, 2016
It was amazing!!! I had the best sales person anyone can have his name is Aaron Blaser ask for him when you go there , he will go out of his way for you, he got me the I had the best sales person anyone can have his name is Aaron Blaser ask for him when you go there , he will go out of his way for you, he got me the best deal ever . More
by Roxana Gonzales
Employees Worked With
Chris Roman, Aaron Blaser
September 20, 2016
Very patient Rudy was very kind and patient with me. He really took the time out to listen to my concerns. I would definitely recommend him to others Rudy was very kind and patient with me. He really took the time out to listen to my concerns. I would definitely recommend him to others More
by Satified customer
Employees Worked With
Rudolf Toth
September 20, 2016
***Best Dealer in Orlando*** I purchase a car at Universal Nissan. . I had a great experience. My Sales Person Angelo Rivera was absolutely great. He is one the best sale repres I purchase a car at Universal Nissan. . I had a great experience. My Sales Person Angelo Rivera was absolutely great. He is one the best sale representative I've ever worked with. He cared about all my needs. His managers Robins Perez were phenomenal. I will recommend this dealership to all of my friends & family!!!!!!!! More
by Suleiman909
September 15, 2016
Trade In Vehicle I am always satisfied with Nissan, I have always had a Nissan Vehicle. I went in on a Saturday to service my Murano and I ended up trading it for the I am always satisfied with Nissan, I have always had a Nissan Vehicle. I went in on a Saturday to service my Murano and I ended up trading it for the Nissan Maxima Platinum. I had purchased the Murano as a family car but unfortunately I lost my spouse this year. I decided to go back to a sporty yet classy vehicle. Bakari Smith was extremely nice and caring. He really explained a lot of the features on the Maxima in which I was impressed. He also stated that I can always call upon him for further help understanding my vehicle and its feature that was extremely nice of him. I am happy and would also recommend Nissan to anyone. Thank you all More
by jdavila0210
Employees Worked With
Alberto Santos, Bakari Smith
September 15, 2016
Amazing purchase experience Kudos to Alberto Santos and Hector the two sales professionals in the Service Dept that patiently worked my purchase case and I left the dealership wi Kudos to Alberto Santos and Hector the two sales professionals in the Service Dept that patiently worked my purchase case and I left the dealership with an awesome car and affordable payments. Highly recommend them to all out there looking for a great_fair deal. More
by Ira Cruz
Employees Worked With
Alberto Santos, Bill Steinlauf, Hector Santiago
September 15, 2016
Excellent customer service Johnny Rodriguez gave us excellent customer service. I did not feel pressured into purchasing a vehicle. He made sure that i understood everything bef Johnny Rodriguez gave us excellent customer service. I did not feel pressured into purchasing a vehicle. He made sure that i understood everything before i made a decision. He explained the features and benefits of my vehicle. Thank you so very much Johnny. I Love my new car. More
by NRosario64
Employees Worked With
Johnny Rodriguez, Bill Steinlauf
September 07, 2016
Amazing, Excellent, My experience was amazing they worked with me every step of the way and made sure I was satisfied with my new ride. Everything from the warm welcoming My experience was amazing they worked with me every step of the way and made sure I was satisfied with my new ride. Everything from the warm welcoming the test drive and paperwork. Jose and Chris were awesome. It a great place and I will recommend to all my friends More
by Surie2126
Employees Worked With
Other Employees :
Hiram Rivera, Camillia Vasquez, Jose Zayas, Lori Bautista
September 02, 2016
great thank you! I am very satisfied with eh purchased of my new vehicle. I would recommend this place to anyone who is interested in getting a new car. thank you! I am very satisfied with eh purchased of my new vehicle. I would recommend this place to anyone who is interested in getting a new car. More
by cperez84
Employees Worked With
August 31, 2016
Great ending but with some hiccups along the way The offer I received online was initially lower than what they wanted to give me at the dealership. Also the factory installed options that I was told The offer I received online was initially lower than what they wanted to give me at the dealership. Also the factory installed options that I was told were on the car did not exist. But in the end, I got the price I was looking for which included a reduction due to the lack of options. More
by Michael
