Universal Nissan

Poor seevices We went to check our Nissan Rouge and the lady in the front desk to us to do a walk in. Well we did and they told us to leave the car overnight. And n We went to check our Nissan Rouge and the lady in the front desk to us to do a walk in. Well we did and they told us to leave the car overnight. And needless to say we went the next day at 4:00 pm and they didn't have the courtesy to call us for follow up. Well we went to pick up the car because we needed for work. And they didn't hesitate , to the contrary they were happy to return the car without even look at it. The service are of Umiversal Nissa. Us the worst service in the Orlando area. I would never recommend anyone to go there. Thank you for nothing !!!!! More

Highly Recommended!! Last Wednesday I visited the dealership Universal Nissan. Mr. Daniel Santiago was so helpful and professional. He went above my expectations. Thank yo Last Wednesday I visited the dealership Universal Nissan. Mr. Daniel Santiago was so helpful and professional. He went above my expectations. Thank you so much for all your help. I highly recommended Mr. Daniel Santiago and the dealership to all my family and friends. More

AMAZING service!! I just wanted to say thank you... You guys were amazing specially Jose & Patrick... Patrik was my salesman today and WOW he was amazing,patience, he u I just wanted to say thank you... You guys were amazing specially Jose & Patrick... Patrik was my salesman today and WOW he was amazing,patience, he understood ever need and want and he was just amazing he made us feel comfortable and he worked with us on every single detail every steo of the way...Thanks for such an amazing service I would totally recommend this place to friends and family and obviously Patrik who did everything for us and his great manager Jose who also did miracle for us :D Thank you for making my first car so special! ! More

So HAPPY!! I just wanted to say thank you for your help when we bought our Juke!! We love the car and everyone was so nice! We would definitely recommend your de I just wanted to say thank you for your help when we bought our Juke!! We love the car and everyone was so nice! We would definitely recommend your dealership to friends & family!! Nancy & Phil More

don't honor what they promised. When I purchased my Truck on 2014 they told me I can do a car wash when needed. I did use this service at least every other month for about 1 1\2 year When I purchased my Truck on 2014 they told me I can do a car wash when needed. I did use this service at least every other month for about 1 1\2 year. Suddenly they stop offering this swevice without advise customer. Service manager was arrojan when I try to get and explanation from him. I did ask for general manager ans and what I got a worse customer oriented person. He told me that it was a courtesy from the dealer and they were not obligated to do that. It looks that service department it is a contractor company that don't really care service after sales. I had been doing all the maintenance with them, knowing that they are expensive but not any more. I really don't like they are aptitud. I wont recommended this dealer to any relatives and friends just because of their service department. More

Car dealer or preacher I visited this Nissan dealership looking to purchase a new vehicle. I was assisted by an older guy who seemed more interested in talking about God and I visited this Nissan dealership looking to purchase a new vehicle. I was assisted by an older guy who seemed more interested in talking about God and gender roles to me (even after I told him I wasn't a Christian and did not attend church). The experience was horrible, he took me to a vehicle I didn't even like insisting that this would be more "feminine" of a car for me. This dealership wasted two hours of my time. Not to mention I was made to feel very uncomfortable with this bible thumping car salesmen. A friend of mines also had a horrible experience in buying a car from this Nissan as well. Purchased my new car from Kia right down the street where the experience was so remarkable I brought 2 more friends who are looking for car. Don't let these fools waste your time here. More

Customer Service & misrepresentation I've called many times about my vehicle that was purchased in Nov 2015....many issues and promises not kept and no return calls to find out what is wr I've called many times about my vehicle that was purchased in Nov 2015....many issues and promises not kept and no return calls to find out what is wrong!! They totally don't care or have customer follow up after the sale...I will not ever do business with them or refer anyone!! Beware!!!! More

excellent I am really happy with the sales experience. Mr Santiago and his manager robins went above and beyond. I even got my car delivered to my house!!!! I w I am really happy with the sales experience. Mr Santiago and his manager robins went above and beyond. I even got my car delivered to my house!!!! I would recommend universal Nissan to anyone out there looking for a great experience. Thank you hector and robins, you made my car buying experience easy!!! A+ More

Best Sales team in Orlando, treat us as family members We were looking for a new mini van for my mom, stopped by at Universal Nissan, and between Chris Oliva and his manager Robins Perez, we received the b We were looking for a new mini van for my mom, stopped by at Universal Nissan, and between Chris Oliva and his manager Robins Perez, we received the best service in town. A deal better than what we are looking for...ee are customers for life!!!! More