Universal Nissan

On 5/10/13 my wife and I entered Universal Nissan dealership parking lot, looking at the cars. Mr Guerrero greeted us asked if he could be of help to us. I told him what I were looking for.He was ver dealership parking lot, looking at the cars. Mr Guerrero greeted us asked if he could be of help to us. I told him what I were looking for.He was very professional, knows every details about the car we purchased. Mr Joe Cruz also helped us with the finances. We are very happy with the car. More

Mr. Sacco spent hours letting me test drive the correct car or van for me he went over and above and wonderful and informative...and very helpful...... car or van for me he went over and above and wonderful and informative...and very helpful...... More

My experience at Universal Nissan was great and i would recommend buying a car here!!!! I had a very bad experience at Starling Chevrolet to the point where i was giving up on buying a car even though the recommend buying a car here!!!! I had a very bad experience at Starling Chevrolet to the point where i was giving up on buying a car even though the gentleman that was helping me at the beginning of the transaction had good customer service cannot say the same for the guy that is in the back office Tony he is very rude and wants to fast talk you into signing so you don't realize that they are not charging you the price you were promised and once he notices that you know math and know what you are talking about he gets super rude and he even had a very discriminating reaction. But on the other hand Eduardo Del Rio from Universal Nissan made it so easy and didn't go back and forth with prices he was clear straight to the point with the prices that fit my needs, i first called and asked about the car and on my way with the previous experience i had with there so called competitors i was ready to be played around with but on the contrar very easy and the price they gave me over the phone is exactly what i was told when i got there. Super happy customer definitely recommend Universal Nissan and Eduardo to everyone!!!!! More

Awesome experience at Universal Nissan, Edwin listened very carefully to my needs and made sure he met each and everyone of them. He was willing to give me all the information I wanted without any kind o very carefully to my needs and made sure he met each and everyone of them. He was willing to give me all the information I wanted without any kind of commitment or pressure. This is my second car from Universal Nissan and I am definitely coming back. More

Mark was extremely helpful and very knowledgeable about Mark was extremely helpful and very knowledgeable about the product. I would definitely recommend him to anyone looking for a Nissan in the central F Mark was extremely helpful and very knowledgeable about the product. I would definitely recommend him to anyone looking for a Nissan in the central Florida area. Prices were cheaper than other dealerships and the process was pretty fast. More

Universal Nissan gave me the best service. Everyone was super attentive. Despite my credit problems they really worked hard to get me a great deal. I am very happy with my payment, and my car!! I got exa super attentive. Despite my credit problems they really worked hard to get me a great deal. I am very happy with my payment, and my car!! I got exactly what I wanted. Carlos Vega and Guillermo Faria are the best! More

If you are looking for the best customer service team then you don't have to look further than Universal Nissan. The staff is above expectation, very inviting and always eager to help you. On April 18, 2 then you don't have to look further than Universal Nissan. The staff is above expectation, very inviting and always eager to help you. On April 18, 2013, I purchased a Nissan Altima and Sarfaraz Ahmed help me along with his manager Deya. Both were very helpful in providing me with all the information on my vehicle. Hiram Rivera, in the finance department was amazing too, He informed me about all the importance on having extra coverage on my pre-owned Nissan, which I thank him for all the insight. The most outstanding service was on the 27th of April, when my battery died and only couple of days after purchase, I brought my car back to the dealership and Sultan Bash, took his time from his work and with all the patience took me to an auto parts store and replace the battery for me at no cost. I was so relieved that I had my car running again with out no problems. I encourage any one who is in the market to purchase a new or pre-owned car that this is the place where you want to go and buy it from, no question asked. Thank you guys for everything Mily More

One of the best car buying experiences I have ever had!! Buying a new car can be a stressful and unpleasant undertaking; however, this was NOT the case this time. My sales consultant, Eduardo Del Rio, was Buying a new car can be a stressful and unpleasant undertaking; however, this was NOT the case this time. My sales consultant, Eduardo Del Rio, was respectful, knowledgeable and extremely helpful. At no time did I feel pressured and I received the best service possible. It was also a pleasure to work with the Financial Manager, Mazine Alaoui. They stayed well after hours on a Saturday night to complete the sale and did not rush or compromise service in doing so. I will definitely buy my next car here and would recommend this dealership to anyone in the market for a new or used Nissan!! Not only was the service worth the drive - but so was the price!! More

Keith was very helpful in helping me make the decision to purchase my new car. He was very friendly and worked fast and efficient and made several follow up calls afterwards to ensure that I was completely s purchase my new car. He was very friendly and worked fast and efficient and made several follow up calls afterwards to ensure that I was completely satisfied with the car, He stayed past his normal working hours the day I came in to make sure I was taken care of by the dealership, which I was. More

Mr. Tarik Taoudi was very professional and delivered every expectation we had. He treated us with utmost respect and he went above and beyond considering we had our new born children with us. He provide every expectation we had. He treated us with utmost respect and he went above and beyond considering we had our new born children with us. He provided enternainment for them as they got roudy therefore it created a more friendly experience. He walked us thru different buying and financing scenarios and never over sold us. He made the buying experience as pleasant one and I would not consider going elsewhere to do business specially when you have staff like Mr. Taoudi. Thank you Tarik for the wonderful experience you provided to me and my family we are deeply satisfied with your work. More