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Universal Nissan
Orlando, FL
2,606 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,606 reviews
February 27, 2014
I called in several days ago and spoke with Eduardo Del Rio who took the time to explain the different advertised sales that was being introduced by Universal Nissan. I felt comfortable enough to pay him a Rio who took the time to explain the different advertised sales that was being introduced by Universal Nissan. I felt comfortable enough to pay him a visit and after several hours I still wanted to visit other dealerships but he just overwhelmed me with his knowledge and kindness that we (my husband and daughter) ultimately decided to buy the vehicle with Eduardo at Universal Nissan. I will be visiting and referring my family, friends and anyone I know to Eduardo Del Rio that may be interested in a vehicle. Thank you Universal Nissan for having such a class act of an individual. More
by mari96
Employees Worked With
eduardo
February 21, 2014
I spent two horrible days at other dealerships and was told I wouldn't be able to go any were and have my own car.. but I came here and was treated amazingly and left with an awesome car and didn't have t told I wouldn't be able to go any were and have my own car.. but I came here and was treated amazingly and left with an awesome car and didn't have to spend countless hours fighting.. I would ABSOLUTLY recommend universal Nissan to anyone I meet!! More
by naty1992
Employees Worked With
melvin serrano . and Norm , Norm Leblanc
February 20, 2014
Everyone here was fantastic. I've never felt more comfortable buying a car. It's usually so nerve wracking or just ugh. Chris O. was kind and took the time to explain everything. comfortable buying a car. It's usually so nerve wracking or just ugh. Chris O. was kind and took the time to explain everything. More
by cwilson640
Employees Worked With
Other Employees :
Frank G. Chris O. Bill- finance manager. I think his last name started with a W. , Bill Steinlauf
February 19, 2014
The experience at Nissan was the best I ever had at a dealership smiles and greetings from almost every associate. Johnthan V was my sales associate and he was awesome he drove and walked the lot until I dealership smiles and greetings from almost every associate. Johnthan V was my sales associate and he was awesome he drove and walked the lot until I found exactly what I was looking for he was extremely helpful and knowledable about the vehicle I was test driving. I also worked with Eduardo, he was also very helpful and he ensured that my daughter and I were comfortable. He walked me thru the rest of the process and out the door into my new Nissan Altima!.. More
by Vaehly0709
Employees Worked With
Eduardo Del Rio and Johnthan V, Jonathan Virgilio
February 19, 2014
The place was organized and clean. Comfortable with a cafe and food area. Friendly employees, mainly the salesman Raul Mendez. Helped us pick out a decent car. cafe and food area. Friendly employees, mainly the salesman Raul Mendez. Helped us pick out a decent car. More
by Shoozes
Employees Worked With
Raul Mendez
February 18, 2014
I received excellent service from Universal Nissan. This I received excellent service from Universal Nissan. This is my second time purchasing a vehicle from this company and they met all expectations Edua I received excellent service from Universal Nissan. This is my second time purchasing a vehicle from this company and they met all expectations Eduardo understood exactly what I was looking for and made purchasing my car a pleasant experience. More
by kday35
Employees Worked With
Eduardo Del Rio
February 18, 2014
My mother, Maria Burgos and I went to nissan dealer to look and we meet Eduardo Del Rio, he showed us the availablilty of cars. My mother is uaually a toyota person and now she is totally estatic with her look and we meet Eduardo Del Rio, he showed us the availablilty of cars. My mother is uaually a toyota person and now she is totally estatic with her new 2014 Nissan Altima. We feel that we got an awesome deal and would recomend this dealer and our salesman to all our friends and family !!!!! More
by MaritzaTorres
Employees Worked With
Eduardo Del-Rio
February 18, 2014
Hi my name is Maria Flores. I met Eduardo Del Rio at the Nissan dealership an he was very helpful I explained to him that i needed a better car with certain options that was fit for me an one that was brand Nissan dealership an he was very helpful I explained to him that i needed a better car with certain options that was fit for me an one that was brand New.The process went smoothly he answered all my doubts an concerns of the vehicle for well an I felt comfortable in making a decision on buying my New Nissan Altima love it .. More
by jf82
Employees Worked With
Eduardo Del Rio
February 13, 2014
On my first visit, I met Frank Guerrero and he immediately made me feel welcome! He showed me what I wanted to see, and test drove the Altima. Not knowing what I wanted to buy, I left Frank with immediately made me feel welcome! He showed me what I wanted to see, and test drove the Altima. Not knowing what I wanted to buy, I left Frank without purchasing, but I was satisfied with my visit. I kept in touch with Frank because I wanted to return to perhaps test drive some more and come to a decision and he was prompt to return my calls and made time for me and this made me want to return and buy a car from him! A week later I returned, he welcomed me back like a friend, and I purchased my new '14 Altima. He even recommended for me to get my windows tinted and gave me a number, and now my car looks great tinted and I love it!! The price was great and also a big thanks to Chris Gallaghar who made the experience great! More
by kwahba
Employees Worked With
Frank Guerrero
February 13, 2014
Excellent sales agent. Up front , honest and very knowledgeable. A A A rating. Lots of varieties to choose from. And the facility best one around, all new. knowledgeable. A A A rating. Lots of varieties to choose from. And the facility best one around, all new. More
by mros584
Employees Worked With
Raul Mendez
