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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
January 18, 2014
Eduardo was pleasant and professional. Had some contact with Chris Oliva and it was not as pleasant or professional. I get the impression he is a little arrogant or something. So arrogant in fact that he with Chris Oliva and it was not as pleasant or professional. I get the impression he is a little arrogant or something. So arrogant in fact that he probably doesn't care about the loss of a sale with me. I should be treated just as well as a client buying a car 10x as much. Luckily I decided to visit the dealership when he was not working and ended up buying the car anyway. Otherwise I was feeling turned off even visiting the dealership. I bought a used vehicle for $13,000 which probably won't impress Chris much but... you never know who you are dealing with. I've bought $400,000 of cars in the past 10 years for my family. I won't be dealing with Chris in the future. More
by scifi3dzoo
Employees Worked With
Eduardo Del Rio
January 17, 2014
The dynamic duo Eduardo Del Rio and Christopher Oliva , very friendly and easy to work with.very honest and genuinely cared about giving me a great new car deal. I will recommend to others. very friendly and easy to work with.very honest and genuinely cared about giving me a great new car deal. I will recommend to others. More
by schonhobel09
Employees Worked With
eduardo del rio
January 15, 2014
This was a wonderful experience ,everyone was very friendly. I will buy my next car at universal Nissan. I and my husband have brought cars there, and we will not go anywhere else our sales ag friendly. I will buy my next car at universal Nissan. I and my husband have brought cars there, and we will not go anywhere else our sales agent CJ. was so nice and universal work with us The whole experience was great !! More
by rieann107
January 14, 2014
I spoke with him several times he answered all my questions, with no hesitation and very patient with my husband and I. I would recommend him to anyone great person to work with. questions, with no hesitation and very patient with my husband and I. I would recommend him to anyone great person to work with. More
by jessica05
Employees Worked With
Eduardo Del Rio
January 11, 2014
My husband and I enjoyed buying a Nissan Juke from Universal Nissan because we were not "hounded" by the sales person, all of our questions were answered, everyone was friendly and they were eager top Universal Nissan because we were not "hounded" by the sales person, all of our questions were answered, everyone was friendly and they were eager top help in any way. The price was good also. I would definitely recommend Universal Nissan to my friends. Susan and William Kempfer More
by kempfer1
Employees Worked With
John Diaz, John Dias
January 10, 2014
BEST SERVICE EVER!!!! WE BOUGHT 2 CARS IN THE SAME DAY OUR LAST VISIT DUE TO THE AMAZING SERVICE AND PRICES WE GOT. FRANK IS HANDS DOWN THE NICEST AND HELPFUL CAR SALES MAN I HAVE EVER WORKED WITH. THEY A OUR LAST VISIT DUE TO THE AMAZING SERVICE AND PRICES WE GOT. FRANK IS HANDS DOWN THE NICEST AND HELPFUL CAR SALES MAN I HAVE EVER WORKED WITH. THEY AREN'T PUSHY AT ALL THEY WANT YOU TO FIND EXACTLY WHAT YOU WANT AND WILL GO FURTHER THAN ANY OTHER DEALERSHIP WILL EVER DO TO GET YOU IN THE RIGHT CAR. I WORKED WITH ROBIN THE FIRST CAR WE PURCHASED AND HE IS JUST AS GOOD AS FRANK. IF YOU GET THE CHANCE TO WORK WITH DALIA ALSO SHE GETS DOWN TO BUSINESS AND CAN WORK THE BANKS TO GET YOU THE PRICE AND PAYMENT REGARDLESS OF CREDIT. I DROVE AN HOUR TO THE DEALERSHIP AND WE HAVE NOW PURCHASED 3 CARS FROM THEM IN THE PAST YEAR AND I HAVE LEFT WITH A SMILE ON MY FACE EVERY TIME. ITS WORTH THE HOUR TO 2 HOUR OR EVEN MORE DRIVE TO GO TO THIS DEALERSHIP. YOU WILL NOT BE LET DOWN. More
by reef0402
Employees Worked With
Frank, Robin, Dalia, Dahlia Deida
January 05, 2014
Great experience at Universal Nissan. Eduardo made our buying experience a pleasure. He was great to work with and would definitely buy from him again. I would have no problems sending my family and fri buying experience a pleasure. He was great to work with and would definitely buy from him again. I would have no problems sending my family and friends to this dealer and have them work with Eduardo. More
by PaulRozzi
Employees Worked With
Eduardo Del Rio
January 04, 2014
Best experience at dealership, had visited reed Nissan before and it was a nightmare. Chris was awesome to us. We were very happy with service, totally recommend this place before and it was a nightmare. Chris was awesome to us. We were very happy with service, totally recommend this place More
by Bebabass
Employees Worked With
Chris Gallagher
January 02, 2014
We ultimately decided to purchase a new 2014 Altima 2.5 SV on New Year’s Day from Universal Nissan due to the excellent treatment and professionalism we had in dealing with sales executive Eduardo Del Rio SV on New Year’s Day from Universal Nissan due to the excellent treatment and professionalism we had in dealing with sales executive Eduardo Del Rio. He was thorough, professional and made our buying experience a very positive one. I would definitely recommend anyone looking at a Nissan to consider reaching out to Eduardo before making your purchase…you will not be disappointed. Larry G. More
by LRG1
Employees Worked With
Eduardo Del Rio
December 31, 2013
You made what most often is a trying experience...very pleasant. I will tell my friends if they wish to buy a Nissan, to ask for you at Universal Nisssan. pleasant. I will tell my friends if they wish to buy a Nissan, to ask for you at Universal Nisssan. More
by ofleg
Employees Worked With
Ronnie Sibera
