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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
August 25, 2013
Great inventory and the sales team takes their time. Great customer service and I got a great vehicle and a great price. I will definitely recommend my vehicle and this dealership. Great customer service and I got a great vehicle and a great price. I will definitely recommend my vehicle and this dealership. More
by ltousent
Employees Worked With
Eduardo Del Rio
August 22, 2013
Great overall service. Thank you! Chris was very attentive and seemed to really care that I got the best service and best overall deal. I wish there were more sales people like him. attentive and seemed to really care that I got the best service and best overall deal. I wish there were more sales people like him. More
by Pamela78
August 22, 2013
I really didn't know what to expect when I went into the dealership. I saw a vehicle online that I was very interested in, so I met with Eduardo Del Rio from the internet sales department. My experien the dealership. I saw a vehicle online that I was very interested in, so I met with Eduardo Del Rio from the internet sales department. My experience with him was absolutely wonderful. Not at one time did I feel pressured into buying the car. He was very knowledgeable, friendly and most importantly very professional. I will definitely recommend him and this dealership to my friends and co-workers. Very satisfied More
by arlisa2701
Employees Worked With
Eduardo Del Rio
August 20, 2013
Great experience. Friendly and honest workers. They adressed all concerns and went above and beyond to help me with my vehicle. Even with my credit issues I left with the vehicle I wanted at a great pr adressed all concerns and went above and beyond to help me with my vehicle. Even with my credit issues I left with the vehicle I wanted at a great price. More
by jenniepoohie
Employees Worked With
Ronnie Siberia
August 19, 2013
THIS WAS THE BEST CAR BUYING EXPERIENCE IN MY LIFE. NORM WAS EXCEPTIONALLY PROFESSIONAL PASSIONATE AND AMAZING IN HIS ATTENTION TO WHAT MATTERED TO ME AND WHAT MADE ME HAPPY OVERALL! RONNIE WAS RIGHT ON HI WAS EXCEPTIONALLY PROFESSIONAL PASSIONATE AND AMAZING IN HIS ATTENTION TO WHAT MATTERED TO ME AND WHAT MADE ME HAPPY OVERALL! RONNIE WAS RIGHT ON HIS HEALS WITH THE SAME PASSION AND PROFESSIONALISM. MY SISTER AND I FELT SO IMPORTANT AND SPECIAL EVEN WITH MAZINE IN FINANCE. HE MADE IT ALL SO EASY AND STRESS FREE! LOVE THESE GUYS! More
by CINDY2014
Employees Worked With
RONNIE
August 17, 2013
Fantastic Customer Service and unmatched attention in the midst of opening a brand new dealership location. Very personal, listened to the scenario I was wanting to achieve, and went up and beyond to make i midst of opening a brand new dealership location. Very personal, listened to the scenario I was wanting to achieve, and went up and beyond to make it happen. More
by ldm08032013
Employees Worked With
Chris Gallagher, Axel, Josh, Joshua Craig
August 15, 2013
Eduardo was very helpful in every way in answering all of our questions. He also was very patient as we went thru the process of buying the car and making our decision. Our satisfaction was a top priority b our questions. He also was very patient as we went thru the process of buying the car and making our decision. Our satisfaction was a top priority by all of the employees we dealt with. I would highly recommend Eduardo to anyone looking to purchase a car. More
by StephenNicholas
Employees Worked With
Eduardo Del Rio
August 13, 2013
I went in looking for a Nissan Sentra. Eduardo was very helpful he got us a great deal on a Nissan Sentra SR. This was the first car I have leased myself. I was nerves and Eduardo was great he explained ev helpful he got us a great deal on a Nissan Sentra SR. This was the first car I have leased myself. I was nerves and Eduardo was great he explained everything that we did and went over. Also before i left he even took a photo of me and my new car. If you go looking for cars ask for Eduardo at Universal Nissan!!! More
by carcar29
Employees Worked With
Eduardo Del Rio
August 12, 2013
Eduardo took care of me at universal nissan. He was very patient and friendly,and made me feel very comfortable. Eduardo showed me all the cars I wanted to see, let me test drive them and did all he could t patient and friendly,and made me feel very comfortable. Eduardo showed me all the cars I wanted to see, let me test drive them and did all he could to make sure I drove off in the New Altima I wanted at the most affordable price!. overall it was a great car buying experience, so if you want to buy a new car universal Nissan is where to go More
by roxanna8911
Employees Worked With
Eduardo
August 11, 2013
Eduardo Del Rio is a great salesman. I had a wonderful experience at universal Nissan. I left happy with what I wanted. Eduardo worked very hard in the process. experience at universal Nissan. I left happy with what I wanted. Eduardo worked very hard in the process. More
by AmandaRogovin
Employees Worked With
Eduardo Del Rio
