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Universal Nissan
Orlando, FL
2,593 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,593 reviews
June 16, 2013
I am 16 and my parents decided to go to Nissan to get me my first car, she called Eduardo Del Rio, the internet sales manager, and he got us an outstanding deal on a 2013 nissan altima. He was very kind and my first car, she called Eduardo Del Rio, the internet sales manager, and he got us an outstanding deal on a 2013 nissan altima. He was very kind and friendly, he helped to get us a great deal and we are thankful for that, I would highly recommend Universal Nissan for buying a nissan. The experience was great, you should definitely check out the dealership. More
by Brandon1015
Employees Worked With
Eduardo Del Rio
June 13, 2013
I gave the ratings I did because the person that look after me was very helpful. It was raining and came with an umbrella to get me. while waiting he bought me coffee and water, and he was very friendly. after me was very helpful. It was raining and came with an umbrella to get me. while waiting he bought me coffee and water, and he was very friendly. he has a great customer service personality. I was very pleased More
by walkergirl3
Employees Worked With
sulton bask
June 13, 2013
These guys are amazing, they were very helpful, polite & professional. They made my car buying experience actually enjoyable & I would 100% recommend them to others. & professional. They made my car buying experience actually enjoyable & I would 100% recommend them to others. More
by Lhemakili
Employees Worked With
Darryl Webb & Joshua Craig , Joshua Craig
June 12, 2013
I was searching online and called dealer. Eduardo was efficient and friendly . He put me at ease and gladly invited me to come in . So I went to universal and was greatly impressed by the enormous lot wi efficient and friendly . He put me at ease and gladly invited me to come in . So I went to universal and was greatly impressed by the enormous lot with a sea of cars at my disposal . I was truly happy for choosing this dealership. More
by samuels99
Employees Worked With
Eduardo DelRio
June 10, 2013
Universal nisson was a great dealership to work with. The sales associate Robin was very personable and down to Earth to work with. I felt the deal I received was fair. I would work with this dealership agai sales associate Robin was very personable and down to Earth to work with. I felt the deal I received was fair. I would work with this dealership again and would recommend to others. More
by Beachbum8993
Employees Worked With
Robin johnson
June 07, 2013
Chris was extremely friendly and helpful from the moment I found 2 cars online. After talking to him, he arranged for a time for me to meet him at the dealership so I could test drive both vehicles. Decidin I found 2 cars online. After talking to him, he arranged for a time for me to meet him at the dealership so I could test drive both vehicles. Deciding which car to purchase was hard-I like them both! But I never felt any pressure from Chris-He was very knowledgeable and answered all my questions. Once I decided on the car he went into action to make sure I was out of the dealership in my new car in no time at all. I recommend Universal Nissan to anyone who need a new or used car-I especially recommend Chris. He made car buying very enjoyable and easy! More
by RGodfrey422
Employees Worked With
Chris Gallagher
June 03, 2013
Angelo was very helpful, and very patient helping me with the purchase. We had a budget for the car payment and he was able to get a car for the price we need it. Thanks to him we are very happy with our new the purchase. We had a budget for the car payment and he was able to get a car for the price we need it. Thanks to him we are very happy with our new car. More
by scardona1224
June 03, 2013
Just drove by and decided to stop in since I was looking for a new(used) vehicle. Went in and Teo was eager to help us out. Worked with our price range and got us exactly what we wanted with no pushy sale for a new(used) vehicle. Went in and Teo was eager to help us out. Worked with our price range and got us exactly what we wanted with no pushy sales people, best part was there was a complimentary salon for my daughters to get a manicure. Will be back when it's time to get a new car!!! Thanks Teo and Armine! More
by marvia0117
Employees Worked With
Teodora S.
June 02, 2013
Again for our second purchase in 5 months, Eduardo Del Rio went above and beyond with our purchase of a new 370Z. I will highly recommend anyone in the need to purchase a vehicle to meet with Eduardo at Rio went above and beyond with our purchase of a new 370Z. I will highly recommend anyone in the need to purchase a vehicle to meet with Eduardo at Universal Nissan in Orlando. I have dealt in the past down in South Florida with other dealers and this is nothing compare to what we have experienced here at Universal Nissan Orlando. This clearly shows you that we returned again and if we can keep buying a car like buying a pair of shoes, with our eyes close, we will be back at this dealership again. Keep up the good work Eduardo!!! Universal Nissan should be very happy having a sales person like you. More
by victoria715
Employees Worked With
Eduardo Del Rio
June 02, 2013
I just want to say that my experience with Universal Nissan was above and beyond my expectations. Thank you for helped me with the purchase of my Nissan Murano. Thank you Mr. Rivera. Nissan was above and beyond my expectations. Thank you for helped me with the purchase of my Nissan Murano. Thank you Mr. Rivera. More
by linda5149
