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Universal Nissan

Orlando, FL

4.5
2,593 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,593 reviews

May 30, 2013

Very nice experience at this dealership and especially with Chris Oliva. He was friendly and very professional. I felt 100% comfortable working with him. He was helpful without pressuring me. He was able More

by SVCDU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Oliva
May 30, 2013

A truly exceptional experience. I will be back in 3 years when my lease is due to work with Mr. Eduardo Del Rio. I will like to personally thank Management for recruiting such talent. A proven classy, knowle More

by brian_spence1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Del Rio
May 30, 2013

For the first time in my life a bought a car without spending my whole day in the dealership..No fighting over financing, I told them how much I had for down payment( very little) and how much I could p More

by maluko808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cabrera
May 29, 2013

We came to universal Nissan cuz we got screwed by another dealership in the area. Right away everyone was so open to listening to our story and helping us. They took us around the lot and walked us through More

by Ozzie30us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gallagher
May 28, 2013

I would like to express my sincere appreciation to the great team of people at Universal Nissan Orlando Florida. I reside in Michigan and everything was done over the phone. I was so impressed with the More

by JohnTonack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dahlia & Eduardo Del Rio & Liz from accounting, Dahlia Deida
May 28, 2013

Chris was a great salesperson, very knowledgeable and patient. He was the reason we decided to buy instead of thinking about it. He came across as wanting to help, not making the sale. I was tired and More

by nycpblue83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Arner & Felix ?
May 28, 2013

I had been looking to purchase a car for 5 years and it was worth waiting. I did not only end up with a amazing car but also made an awesome friend. John knows his product and was very professional. We More

by DudaCastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Alleyne
May 28, 2013

From the minute I park Mr Sultan Bash was very generous,friendly and always smiling.He offer some drinks,while waiting he ask me if i was hungry because he was going to get me a sandwich across th More

by jbaileysuarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan Bash
May 27, 2013

Great experience at Universal Nissan. It was our first time there and we bought our first Nissan right away, thanks to Ron Thomas. The place was packed with people and all the sales personnel was helping More

by odbojkas666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Thomas
May 27, 2013

Chris was concerned with what we wanted, not with what the company just wanted to sell. Chris spent the extra time to make sure everything was right. I highly recommend Chris. More

by Walterwanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Chris Roman
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