Universal Nissan

If you want to buy a car. That is the right place. Good costumer service.knowlegable stuff. Tarik was very helpful and friendly .it was a good experience costumer service.knowlegable stuff. Tarik was very helpful and friendly .it was a good experience More

I just want to commend Tarik and Axel, associate and manager, at Universal Nissan in Orlando, Florida, for the most enjoyable sales experience I've ever had at a Car Dealership. My wife and I thoroughl manager, at Universal Nissan in Orlando, Florida, for the most enjoyable sales experience I've ever had at a Car Dealership. My wife and I thoroughly enjoyed the time spent there to look for a suitable vehicle within the confines of a fixed income budget. We literally viewed dozens of vehicles before a selection was made and not once did the pair become anxious to finish the search. They would always insist that customer satisfaction is their number one goal and that is exactly what we got, satisfaction. We will highly recommend Universal Nissan to all our friends and relatives, telling them that Universal Nissan is the place to go to buy a vehicle, without the customary hassle normally associated with buying a car. Again, thanks to all the personnel who we met there, and how well we were treated by all. John and Anne Allen More

The sales guy was very friendly and helpful. I will definitely go back once I am ready to proceed with the purchase. He explained the difference among the vehicles that I was interested in and althoug definitely go back once I am ready to proceed with the purchase. He explained the difference among the vehicles that I was interested in and although I didnt purchase the vehicle he remained professional and friendly. More

Tarik T was very helpful and friendly, he answered all my questions and i was very satisfied with the service. i will recommend the dealership to anybody i know and Tarik T for his good service. questions and i was very satisfied with the service. i will recommend the dealership to anybody i know and Tarik T for his good service. More

John was not pushy and seem to be truely involved with what my needs were. He really seemed to care about finding me something that I would like and did not have to settle for something else what my needs were. He really seemed to care about finding me something that I would like and did not have to settle for something else More

Excellent customer service and a great team of friendly professionals. It would be a good idea to start providing two keys for any pre owned vehicle that is purchased. professionals. It would be a good idea to start providing two keys for any pre owned vehicle that is purchased. More

This was the BEST car buying experience EVER. We originally test drove a car with Carlos and just weren't sure about the purchase. John was fantastic and went above and beyond to take care of us. W originally test drove a car with Carlos and just weren't sure about the purchase. John was fantastic and went above and beyond to take care of us. We couldn't be happier all the way around. Jose R in finance was the kindest and most thorough auto finance person I've ever worked with. We will recommend Universal to everyone who is interested in purchasing a vehicle and will make it a point to come back our selves. More

Buying a car is usually a stressful experience however here everything went smooth and the staff was amazing! In addition the dealership is very clean and organized and I love how they offered to give me here everything went smooth and the staff was amazing! In addition the dealership is very clean and organized and I love how they offered to give me a manicure and refreshments while I was waiting. I have to give a special thanks to joe Cruz and frank Guerrero. They made me feel at home and both were very thorough and answered all my questions. frank really knew everything there was to know about the car and Joe Cruz is an excellent manager. I will recommend all my friends and family here and I recommend if you need anything to deal with these two gentlemen as they made my time at Nissan a breeze. More

My experience at Universal Nissan was a very enjoyable one, contrary to my expectation (of car buying). The entire team was friendly, organized, and professional. Though they are currently occupying a tem one, contrary to my expectation (of car buying). The entire team was friendly, organized, and professional. Though they are currently occupying a temporary sales room, they ensured all customers felt welcomed and comfortable. The employee I worked with was Carlos Vega. He was genuinely personable and knowledgeable. He ensured I felt comfortable, in all regards, before making the commitment. With this level of service, of both the employee and dealer, I would have no problem recommending this experience to anyone that is interested. Now, my expectations have changed. More

My son was with several thousand dollars of negative equity so I thought that it would not be possible to get out of my lease since I was already over my mileage. Eduardo Del Rio made it happen with a l equity so I thought that it would not be possible to get out of my lease since I was already over my mileage. Eduardo Del Rio made it happen with a lot of patience and his New York way of speaking was just so cool. Thank you Universal Nissan for employing such a knowledge driven individual. I will be back and recommend all my loved ones to you and Mr. New Yorker... More