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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
June 07, 2012
I was glad Daga referr Joe to me he is very energectic guy took his time showing the different models I wanted to test drive. This is my 3 car I buy from Universal Nissan and it wont be the last. Thanks u guy took his time showing the different models I wanted to test drive. This is my 3 car I buy from Universal Nissan and it wont be the last. Thanks universal Nissan More
by diego fernando
Employees Worked With
joe cruz, Joseph Cruz
June 04, 2012
Chris was very friendly,informative and would refer others to him. Dsepite being a lengthy process the end result (purchasing a car) was accomplished. Wish the financing had been a quicker process wit others to him. Dsepite being a lengthy process the end result (purchasing a car) was accomplished. Wish the financing had been a quicker process with less products offered. More
by NewVersaowner
June 04, 2012
They were a little pushy at first, then we came to agreement, Salesman was great, did not like the fact had to have a temporary tag, should have been able to transer then and their. Also real pushy ab agreement, Salesman was great, did not like the fact had to have a temporary tag, should have been able to transer then and their. Also real pushy about the warranty, wanted us to go 10 years out to fatten their pocket. Finance was really surprised when we turned him down. I would recommend to our friends. I really love my maxima...... More
by jahmlh
Employees Worked With
Sarfaraz Ahmed
June 03, 2012
WENT IN THINKING THE WORSE,CAME OUT WITH A BRAND NEW CAR!!!! THE ORGINAL QUOTE WAS MUCH HIGHER THEN WHAT WE END UP GETTING!!! WIFE WAS SO HAPPY!!! THANK YOU WILLIE AND TONY FOR ALL YOUR HELP!!!! YOU GUY CAR!!!! THE ORGINAL QUOTE WAS MUCH HIGHER THEN WHAT WE END UP GETTING!!! WIFE WAS SO HAPPY!!! THANK YOU WILLIE AND TONY FOR ALL YOUR HELP!!!! YOU GUYS ARE THE BEST!!! More
by PARVING
Employees Worked With
WILLIAM MENDEZ & ANTHONY GUILLOM, Anthony Guillaume, William Mendez
June 01, 2012
Javier was extremely friendly and courteous. He makes me want to buy from this dealership again! I even had a question about the car three days later and he quickly helped me right away. want to buy from this dealership again! I even had a question about the car three days later and he quickly helped me right away. More
by claymenator
Employees Worked With
Javier Sacco
May 29, 2012
This was a great experience and I appreciate that Randy did not pressure me to buy a car. We love the car and the sale went through smoothly - he searched for information that I needed - answered all my qu did not pressure me to buy a car. We love the car and the sale went through smoothly - he searched for information that I needed - answered all my questions and understood the financial situation and met the requirements that I needed in order for me to go through with the sale. Thanks for a great experience. Patricia Maloney More
by patmal
Employees Worked With
Randy Barber
May 27, 2012
Very good costumer service by Charlie. Also Finance Rep. Adraino was very profesional. My deal went smooth and quick what we all expect at a dealer.Will definetly reccomend. Adraino was very profesional. My deal went smooth and quick what we all expect at a dealer.Will definetly reccomend. More
by Jogari
Employees Worked With
Charlie Peets, Adriano (Fianance), Adriano De Oliveira
May 14, 2012
I had a great experience buying my new Nissan. Angelo Rivera was so Helpful I would recommend him to anyone. He explained all features on my car and even programmed my Blue tooth and set many other featu Rivera was so Helpful I would recommend him to anyone. He explained all features on my car and even programmed my Blue tooth and set many other features in the car. He never seemed pushy and gave me all the time in the world to make a decision. The car was for a gift to my wife and she loved how he explained everything in detail. Though out all the time we were there there was a friendly atmosphere and we were treated like VIP customers. What a difference from other dealers I visited. Great service and knowledgeable people. More
by jdelprado
May 13, 2012
I was surpised by the way that Mr Bruce used his customer service skills in order to served me. He was a wonderful saler's person who helped me to find want I was really looking for. The quility for customer service skills in order to served me. He was a wonderful saler's person who helped me to find want I was really looking for. The quility for sevice was great and heplful. More
by mmanuela
Employees Worked With
Bruce Markgraf
