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Universal Nissan
Orlando, FL
2,706 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,706 reviews
May 13, 2013
Couldn't be happier with the decision on buying a used car from Universal Nissan, bought a 2012 Nissan Pathfinder with low miles for an excellent price and Keith Priestley did great making sure it wa used car from Universal Nissan, bought a 2012 Nissan Pathfinder with low miles for an excellent price and Keith Priestley did great making sure it was the right car for my family , I would recommend Universal Nissan to anyone looking for a new or used car, make sure you ask for Keith, he won't dissapoint you. More
by crtico72
May 12, 2013
I had the Greatest Experience with a Nissan Car dealership especially after I had a very bad one with Honda. I was very weary of car dealership and their gimmick but with Nissan I put my trust in t dealership especially after I had a very bad one with Honda. I was very weary of car dealership and their gimmick but with Nissan I put my trust in their experience on how to be truthful and honest in their professionalism. I am more than happy with their work and dedication in professionalism. I will be a loyal Nissan car buyer and I also will definitely always recommend them. Thank you Nissan for your way of keeping it real. A.martinez More
by tonyghost88
Employees Worked With
eduardo Del Rio
May 12, 2013
Keith and the rest of the staff were very friendly, knowledgable and very professional. Buying a new car is usually a painful process, but Keith made it a breeze. Keep up the good work. knowledgable and very professional. Buying a new car is usually a painful process, but Keith made it a breeze. Keep up the good work. More
by mkhalilny
May 11, 2013
It was a very good experience, I walked in only expecting to look at a car that I had thought would be good but I ended up buying the car the same day after all. The staff there were very helpful and I would to look at a car that I had thought would be good but I ended up buying the car the same day after all. The staff there were very helpful and I would definitely recommend anyone to shop for a vehicle at Universal Nissan. More
by EricDiaz
May 08, 2013
I love the way I was treated, I recommend Carlos Cabrera, he was different from others sales that I being with, thanks Universal Nissan, and thanks to Carlos too. he was different from others sales that I being with, thanks Universal Nissan, and thanks to Carlos too. More
by Fernandocabrera
Employees Worked With
Carlos C.
May 08, 2013
I WAS THERE THINKING THAT THEY WILL BE AGRESIVE TRYING TO MAKE ME BUY RIGHT AWAY, MY SURPRISE WAS BIG WHEN CARLOS TOLD ME THAT I CAN GET ALL THE INFORMATION TO MAKE A SMART DESITION., I COME BACK TO HIM AND MAKE ME BUY RIGHT AWAY, MY SURPRISE WAS BIG WHEN CARLOS TOLD ME THAT I CAN GET ALL THE INFORMATION TO MAKE A SMART DESITION., I COME BACK TO HIM AND GET THE CAR. More
by DeisyCastiblanco
Employees Worked With
CARLOS CABRERA
May 07, 2013
This is the fourth Hyundia we have purchased from Universal, the fifth we have owned. Both sale and service departments are great - very professional. Pedro talvarez was very helpful and went above a Universal, the fifth we have owned. Both sale and service departments are great - very professional. Pedro talvarez was very helpful and went above and beyond in every way. More
by mdonegan1
Employees Worked With
Pedro Tavarez
May 06, 2013
John was very helpful with the product knowledge and variety. I went in to see a new Altima, A-class customer service but I'm still shopping..I give credit to great dealerships like this one! variety. I went in to see a new Altima, A-class customer service but I'm still shopping..I give credit to great dealerships like this one! More
by Truestart
Employees Worked With
John Alleyne
May 05, 2013
FYI...Bought a Hyundai Tucson and not a Nissan. There's no option to select. Hyundai. John Booth was very helpful and not pushy. He made my buying experience with Hyundai comfortable. There's no option to select. Hyundai. John Booth was very helpful and not pushy. He made my buying experience with Hyundai comfortable. More
by Klayfhord
Employees Worked With
John Booth
May 05, 2013
Robin Johnson was very accomodating and helpful in meaeting my needs in a vehicle. He was very knowledgable in vehicle description and was more than helpful in descrbing the features. He took the ti meaeting my needs in a vehicle. He was very knowledgable in vehicle description and was more than helpful in descrbing the features. He took the time to ensure that I knew all that I needed to know about the vehicle before I drove it off the lot. He was very friendly and professional. This was the 4th vehicle that I purchased at this dealership since 1999 and my husband has purchased 2. More
by sue34747
Employees Worked With
Robin Johnson
