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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
March 04, 2012
Universal Nissan Hyundai gives great customer service, quality of work. They are friendly and the overall experience is great. We have purchased four vehicles there in the past four years and we will re quality of work. They are friendly and the overall experience is great. We have purchased four vehicles there in the past four years and we will return the next time we wish to purchase a vehicle. More
by betsyking
Employees Worked With
john booth
March 02, 2012
Sarfaraz Ahmed was wonderful to work with. This was my first car purchase and the entire process with Sarfaraz Ahmed was awesome. He is GREAT!!!!!! first car purchase and the entire process with Sarfaraz Ahmed was awesome. He is GREAT!!!!!! More
by valincea
Employees Worked With
Sarfaraz Ahmed
February 29, 2012
CHRIS: was great, i was not there to buy, but by the time i left i had a new 2012 rogue . HIS PERSONALITY ,KNOWLEDGE AND CHARISMA sold me, excelent salesman he is an asset to the company people like that are i left i had a new 2012 rogue . HIS PERSONALITY ,KNOWLEDGE AND CHARISMA sold me, excelent salesman he is an asset to the company people like that are worth a lot!!!!!!!!!!!! MAURICIO RAMIREZ More
by iquime
Employees Worked With
chris oliva
February 27, 2012
LA ESPERIENCIA FUE MUY BUENA,NOS AYUDARON MUCHISIMO Y FUERON MUY HONESTOS ;ESO NOS AYUDO PARA PODER DESIDIRNOS A COMPRAR UN HERMOSO TRUKC NISSAN BLANCO.GRASIAS FUERON MUY HONESTOS ;ESO NOS AYUDO PARA PODER DESIDIRNOS A COMPRAR UN HERMOSO TRUKC NISSAN BLANCO.GRASIAS More
by santafesitolido
Employees Worked With
CHRIST OLIVA -- MANAGER ,CHRIS
February 27, 2012
The only negative comment that I have is that the vehicle that I bought Sunday 26, 2012, a Nissan Frontier 2011 (9,00 mi ) came in with only one key and without the control( just a regular key). I brought it that I bought Sunday 26, 2012, a Nissan Frontier 2011 (9,00 mi ) came in with only one key and without the control( just a regular key). I brought it to the attention and the answer was that they only have one key. Now I have to go back to the dealer and buy another key with the control. More
by Atashi50
Employees Worked With
Angel Rivera
February 24, 2012
Universal Nissan made it so easy to find the car I wanted, and the customer service was fantastic. Robin Johnson was very friendly, and not at all pushy or overwhelming; his courteous and knowledgable wanted, and the customer service was fantastic. Robin Johnson was very friendly, and not at all pushy or overwhelming; his courteous and knowledgable demeanor made me feel very comfortable in buying from Universal and being sure I was choosing the right car. He also helped us get a great deal, and I love my new car! More
by candyberrie
Employees Worked With
Robin Johnson
February 22, 2012
This is the 7th Car I have putchased from this dealership and 4th from this associate. I don't get the run around, everything is up front and no pressure. Sarfarez always has the customer's best interest i and 4th from this associate. I don't get the run around, everything is up front and no pressure. Sarfarez always has the customer's best interest in mind when answering questions or offering advise. I will keep coming back to him for the next 7 cars! One of the nicest, honest, friendliest sales associate you would ever meet. My son purchased a 2009 Galant for his first car, very pleased with overall purchase. More
by fetida34
Employees Worked With
Sarfarez Ahmed
February 19, 2012
Honest and very knowledgeable. Never put any additional pressure on the purchase and was VERY kind and helpful. Very accommodating and understanding of what type of vehicle I was looking for. I would absol pressure on the purchase and was VERY kind and helpful. Very accommodating and understanding of what type of vehicle I was looking for. I would absolutely work with him again. More
by Alexandra.G
Employees Worked With
Mike Pizza
February 19, 2012
I had a very good experience leasing my new car from this dealership. It was the first place that I went to andI ended up getting the car. The price was right, and the services was very good. A small challe dealership. It was the first place that I went to andI ended up getting the car. The price was right, and the services was very good. A small challenge occured when I got home with the vehicle that it was missing automatic headlights which i asked about b/c it is important feature for me to have, so we contacted dealer, they were beyond apologietic for it happening and really took care of me by offering great guest services recovery. More
by mschillroth
Employees Worked With
CJ, Deya, and Adam
February 15, 2012
EXCELLENT SALES TEAM, HONEST, RESPECTFUL AND ACCURATE. I AM REALLY PLEASED THAT WE PURCHASED THE NISSAN JUKE. THIS VEHICLE HAS A SMALL ENGINE BUT VERY POWERFUL, IT IS NICE LOOKING AND EXCELLENT IN GAS MILEA AM REALLY PLEASED THAT WE PURCHASED THE NISSAN JUKE. THIS VEHICLE HAS A SMALL ENGINE BUT VERY POWERFUL, IT IS NICE LOOKING AND EXCELLENT IN GAS MILEAGE... WE LOVE IT !!! More
by WLUNA1
Employees Worked With
WILLIAM MENDEZ AND SIMO BASSI
