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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
November 22, 2011
Charlie was fantastic. He was really great and helpful with me. He took the time to explain the different options which eventually lead me to purchase my SUV. After the purchase, he went through details a with me. He took the time to explain the different options which eventually lead me to purchase my SUV. After the purchase, he went through details about the car and things I should know about it. I would recommend to anyone who needs to vehicle to purchase. Thank you More
by stacey0730
Employees Worked With
Charlie Peets
November 16, 2011
My name is R. Candelario from Orlando, Fl And I My name is R. Candelario from Orlando, Fl And I personally want to thanks Mr. Mike Jahangir for his excellent job. I am very happy to purchase my Nis My name is R. Candelario from Orlando, Fl And I personally want to thanks Mr. Mike Jahangir for his excellent job. I am very happy to purchase my Nissan Maxima 2012 with him. Mr. Mike may it possible to meet and exceeded all my expectation. Once again thank you! :-D More
by mujerguerrera56
Employees Worked With
Mike Jahangir
November 12, 2011
My wife and I congratulate Mr Angelo Rivera for his, attention to us to purchase our vehicle Nissan Frontier. People like Angelo earn you a lot of prestige to the company Nissan, forward Angelo. Emilio attention to us to purchase our vehicle Nissan Frontier. People like Angelo earn you a lot of prestige to the company Nissan, forward Angelo. Emilio and Clara. More
by Emlio Graulau
Employees Worked With
Angelo Rivera
November 07, 2011
the services was great, everything was clear and sellers were kind and patience. is a pleasure buying cars on universal nissan, and I am sure we are going to keep buying from them. Chris the seller did an were kind and patience. is a pleasure buying cars on universal nissan, and I am sure we are going to keep buying from them. Chris the seller did an excellent job . once again great service. More
by juanchito
Employees Worked With
Chris
October 31, 2011
The staff was really friendly when we first arrived, they were quick to respond to our needs. It was an excellent decision of our part to be part of the universal nissan experience, we felt treated as famil were quick to respond to our needs. It was an excellent decision of our part to be part of the universal nissan experience, we felt treated as family, and we would definitely recommend this experience and this dealer to our friends and family. More
by davidalzu
Employees Worked With
Charlie Peets
October 27, 2011
Visited the dealership for maintenance on my 2007 Pathfinder and visited with Ahmed who showed me the pros and cons of a new vs my current 87,000 miles Pathfinder. There was no pressure from Ahmed ju Pathfinder and visited with Ahmed who showed me the pros and cons of a new vs my current 87,000 miles Pathfinder. There was no pressure from Ahmed just recommendation considering I was also due for 4 new tires and was already out of warranty. I played over all possibilities including finances and sure enough Ahmed was able to work with me and we arrived at a reasonable agreement that fit my budget not affecting my current financial situation. He was my salesman for the 2007 and now again for the 2011. He's a great Salesman and I would recommend him any day More
by jbunches
Employees Worked With
Ahmed Nadine
October 26, 2011
The staff at Universal Nissan are very helpful and friendly. They did a very good job as far as customer service. One of the reasons is because I did not have to wait. As soon as I got there someone t friendly. They did a very good job as far as customer service. One of the reasons is because I did not have to wait. As soon as I got there someone took care of me. Chris Oliva helped me with the whole process and he was very knowledgeable and also very friendly. I was very happy with the purchase I made. My intention was to come to the dealer and leave with a new car and that's exactly what happened. I love the car. Thank you. More
by boricuababyd
Employees Worked With
Chris Oliva
October 24, 2011
Mike was very knowledgeable and determined to give us the best deal possible. The rest of the staff was also responsive and friendly. I would return to them again for my next purchase. best deal possible. The rest of the staff was also responsive and friendly. I would return to them again for my next purchase. More
by DanAltman
Employees Worked With
Mike Jahangir
October 22, 2011
This is the third auto I have gotten from Universal This is the third auto I have gotten from Universal Nissan. The service has always been excellent.Mr Rivera was courteous and understood what I was l This is the third auto I have gotten from Universal Nissan. The service has always been excellent.Mr Rivera was courteous and understood what I was looking for immediately. We worked out the details to my satisfaction and he explained all the pertinant details so that I could understand them. He was the best salesperson I have come across More
by lvasquez
Employees Worked With
Angel Rivera
