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Universal Nissan
Orlando, FL
2,601 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,601 reviews
October 12, 2011
Chris was fantastic. He explained everything we need to know and more. He is very knowledgeable, and didn't pressure us at all like other dealerships we have been too. know and more. He is very knowledgeable, and didn't pressure us at all like other dealerships we have been too. More
by jjace2112
Employees Worked With
Christopher Oliva
October 12, 2011
My experience was wonderful with Michael Vand @ Universal Nissan Orlando. He was extreamly helpful in the process of searching for a new car. He was friendly and knowledgable. A wonderful car buying experie Nissan Orlando. He was extreamly helpful in the process of searching for a new car. He was friendly and knowledgable. A wonderful car buying experience :) More
by ewolling
Employees Worked With
Michael Vand
October 04, 2011
The Dealership treated me Extremely Well from the time I entered the Dealership. Angelo Rivera my Salesman was one of the Best and most professional salesman I have ever dealt with. No Pressure to buy the entered the Dealership. Angelo Rivera my Salesman was one of the Best and most professional salesman I have ever dealt with. No Pressure to buy the car. Answered every question I had and stayed with me till the very end of the deal. I would recommend this Dealership to anyone who is looking to buy a car. More
by rpgamble
Employees Worked With
Angelo Rivera
October 02, 2011
Deya Oumallal was great to work with. Very friendly, honest and helpful with the entire process. He even delivered the car to my house after they changed the oil and detailed the car. I have to say this honest and helpful with the entire process. He even delivered the car to my house after they changed the oil and detailed the car. I have to say this was my easiest car buying experience from a dealer. I will definitely start here for my next car. More
by adamm455
Employees Worked With
Deya Oumallal
October 01, 2011
As the lease on our Ford Escape was expiring,my husband and I decided to do a little car shopping yesterday.We had not intended to buy a Nissan,just to look at one...until Sultan Bash became our sales prof and I decided to do a little car shopping yesterday.We had not intended to buy a Nissan,just to look at one...until Sultan Bash became our sales professional. He is extremely knowledgable about Nissan,and through that knowledge,and listening to our wishes and wants,he had us test drive both a Rogue and an Altima. We very happily decided on a 2012 Altima,and look forward to driving it for the next few years ! We will certainly recommend Universal Nissan to friends and family,all employees were extremely pleasant and friendly...it's a great dealership! More
by jereb
Employees Worked With
Sultan Bash
September 29, 2011
WENT WITH MY MOM TO LOOK AT A CAR CJ AND THE BANK WORKED VERY HARD TO GET MY MOM A GOOD PAYMENT,ALL THE STAFF WAS VERY HELPFULL AND GREAT SERVICE VERY HARD TO GET MY MOM A GOOD PAYMENT,ALL THE STAFF WAS VERY HELPFULL AND GREAT SERVICE More
by JHERNAN363
Employees Worked With
LOUIS C. JOSEPH
September 28, 2011
I went in for advice to see what my best options were to get out of a Pontiac and into a new car, and they were very helpful and honest with me about my options. get out of a Pontiac and into a new car, and they were very helpful and honest with me about my options. More
by BBonilla3579
Employees Worked With
Sarfaraz Ahmed
September 27, 2011
Brett Livingston was a terrific salesman. Although we came to the dealership knowledgeable about the car we wanted to buy, he was able to show us many things about the car that we did not know about. He came to the dealership knowledgeable about the car we wanted to buy, he was able to show us many things about the car that we did not know about. He was able to find us the exact car we wanted at the price we wanted to pay. More
by avanwestering
Employees Worked With
Brett Livingston, Wendy West, Adriano de Oliviero
September 27, 2011
I will recommend Universal Nissan to anyone that I know that needs a car . Universal Nissan went out of there way to help my family. Our sales person Mike Jahangir helped us allot. Mike is very informative that needs a car . Universal Nissan went out of there way to help my family. Our sales person Mike Jahangir helped us allot. Mike is very informative and could answer any question that I asked. Mike made sure that we had everything that we needed. The whole team that worked with use at Universal Nissan were great. We feel like we are part of the Nissan family now. They worked with use until we found a car that will work in our budget. Which in this economy is not easy. Thank you every one at Universal Nissan. More
by alan5656
Employees Worked With
Mike Jahangir
