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Universal Nissan
Orlando, FL
2,601 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,601 reviews
September 26, 2011
I purchased a used vehicle here and had a pleasant experience (for a car dealer). They listed the car online for a very good price and didn't use high pressure sales tactics at all. They also did no experience (for a car dealer). They listed the car online for a very good price and didn't use high pressure sales tactics at all. They also did not pressure me to buy extended warranty and other add-on's. My salesman (Axel) was very low key, informative and professional. So far I am very happy with the car I purchased. More
by Corona22
Employees Worked With
Axel
September 20, 2011
Excellent service. Amine was super friendly and patient with us. He answered our many questions and tried his best to meet our requests. It was an overall great experience. with us. He answered our many questions and tried his best to meet our requests. It was an overall great experience. More
by Gold25K
Employees Worked With
Amine Saaidi
September 16, 2011
Universal Nissan Orlando is great!! I recently just got my second car from them and I couldn't be happier. Sarfaraz and Scott are both great to work with and I would definitely recommend them to anyone loo my second car from them and I couldn't be happier. Sarfaraz and Scott are both great to work with and I would definitely recommend them to anyone looking to purchase a new car. They are very friendly and work with you to meet your needs. Very fast and very professional. Great customer service!! I will definitely be going to Universal Nissan when I purchase my next vehicle. More
by Hart90
Employees Worked With
Sarfaraz Ahemed and Scott
September 15, 2011
Being that I am an inexperienced vehicle shopper, I found the people to be helpful, informative and friendly. The experience was 5-star and worth sharing. the people to be helpful, informative and friendly. The experience was 5-star and worth sharing. More
by ybastar
Employees Worked With
Mike Jahancir
September 13, 2011
everything was good! do wish salesman would just allow to walk out the door without the whole " drama " of "What can i do to get the deal done now bit" but hey you gotta do what you have to do! walk out the door without the whole " drama " of "What can i do to get the deal done now bit" but hey you gotta do what you have to do! More
by blusand03
Employees Worked With
Bob Mitchem
September 10, 2011
Brett is very friendly. His after sale service is the best I have ever experienced. He welcomes questions about the car & its features encouraging me to call him any time I have a concern or am uncertain best I have ever experienced. He welcomes questions about the car & its features encouraging me to call him any time I have a concern or am uncertain about how something works. More
by roslynscheer
Employees Worked With
Brett Livingston
September 08, 2011
Jose was very friendly and knowledgeable. He was interested in our complete satisfaction and was willing to work with us until completely satisfied. We are very happy with the deal, finance person a interested in our complete satisfaction and was willing to work with us until completely satisfied. We are very happy with the deal, finance person and sales staff. More
by jwettingfeld
Employees Worked With
Jose C. Saint-Hilaire
September 05, 2011
By far the best dealership I've ever been to. All the associates are very friendly and helpful. A must see show room also have your nails done while you wait. Very nice. associates are very friendly and helpful. A must see show room also have your nails done while you wait. Very nice. More
by Antron
Employees Worked With
jose st.hilire
September 05, 2011
Jose was very friendly, knowledgeable and understanding of what I needed. He worked with me in finding me something in my price range and monthly payments. of what I needed. He worked with me in finding me something in my price range and monthly payments. More
by rlhughes501
Employees Worked With
Jose Saint Hilaire
