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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
July 26, 2011
We never thaught we would buy a car from Universal Nissan. All we wanted to do was return a lease. Angelo Rivera our sales rep informed us that it might be a good idea to buy since we needed a new c Nissan. All we wanted to do was return a lease. Angelo Rivera our sales rep informed us that it might be a good idea to buy since we needed a new car. We were very pleased with the profesional atomosphere and how well Angelo treated us. He explained everything and was very patient since my wife and I had no idea what we wanted. We ended up getting a 2010 Nissan Rogue and are very pleased with the purchase. We will recomend anyone to buy from Universal and I will definetly return in the future. Thanks again Angelo!!! More
by rjr1977
Employees Worked With
Angelo Rivera
July 26, 2011
I had Nissan 350Z of 2008 on lease for last 36 months I had Nissan 350Z of 2008 on lease for last 36 months and I wanted to replace it with any Nissan car of 2011. Yesterday (25th July, 201 I had Nissan 350Z of 2008 on lease for last 36 months and I wanted to replace it with any Nissan car of 2011. Yesterday (25th July, 2011) me and my son visited UNIVERSAL NISSAN at Orlando and met one sales associates Mike Jahangir by name. He helped us great to get a nice car. Many thanks to him . And I will recommend other customer to go to Universal Nissan of Orlando. The new MAXIMA is a wonderful car . Me and my family members are really enjoying it. More
by Mohammed H. Islam
Employees Worked With
Mike Jahangir
July 24, 2011
Before I walked into Universal Nissan Orlando I made one appointment ,sales person (Christopher Oliva)was very good in details about financing and details about the vehicle.At the time He doing paperwork wi appointment ,sales person (Christopher Oliva)was very good in details about financing and details about the vehicle.At the time He doing paperwork with His Manager.Another Salesperson, Mr. Brett A. Livingston join me and my wife then in very friendly conversation explain to us how service and new program"-ONO to ONE rewards-; work and all important detail for warranty etc.In fev words great experience,and BIG thanks team UNIVERSAL NISSAN ORLANDO. Jovo and Slobodanka Stolica/ 07-23-20011 More
by newcarnissan
Employees Worked With
Christopher Olivia and Brett A. Livingston
July 23, 2011
I would definitely recommend seeing Josh Craig at Universal Nissan Orlando. He was very knowledgeable of the vehicle that I purchased and took the time to thoroughly answer all of the questions that Universal Nissan Orlando. He was very knowledgeable of the vehicle that I purchased and took the time to thoroughly answer all of the questions that I had. Josh is very helpful and personable and I appreciate that. More
by tyuiop
Employees Worked With
Josh Craig
July 23, 2011
We were assisted by Dahlia (last name unknown)and by Brett Livingston after we made a internet inquiry concerning pricing on a 2011 Nissan Murano. Mr. Livingston was our main contact in our selection an Brett Livingston after we made a internet inquiry concerning pricing on a 2011 Nissan Murano. Mr. Livingston was our main contact in our selection and sales decision. We would highly recommend Mr. Livingston. It was obvious from our initial contact that he has a very proffesional and courteous attitude and is very helpful in every detail. More
by Lilypad
Employees Worked With
Brett Livington
July 22, 2011
William was very friendly and helpful. We came to trade in my car that night and he helped us all the way. He was not very pushy for us into purchasing another vehicle. He gave us a great deal on our new in my car that night and he helped us all the way. He was not very pushy for us into purchasing another vehicle. He gave us a great deal on our new car! Thanks a bunch William. We look forward into working with you again. More
by qtnyna78
Employees Worked With
William Mendez
July 18, 2011
Our experience at Universal Nissan was outstanding due to Angelo Rivera's exceptional customer service! We were shopping for a car for our college-aged daughter; he immediately recognized and focused in on Angelo Rivera's exceptional customer service! We were shopping for a car for our college-aged daughter; he immediately recognized and focused in on the features that were important to her, and as a result we were able to purchase a car she LOVES, for a great price in just a few hours time! Amazing! Thank you again Angelo! More
by Sauerman
Employees Worked With
Angelo Rivera
July 15, 2011
I recently purchased a new 2012 Hyundai Accent. This was my first time buying a new car. Brett was incredibly friendly, helpful, and patient. All service and purchase agreements were clearly communicated th my first time buying a new car. Brett was incredibly friendly, helpful, and patient. All service and purchase agreements were clearly communicated throughout the whole process. Brett's followthrough in service was (is) top-notch. I'm definitely a raving fan and would highly recommend using this dealer! More
by davemahr
Employees Worked With
Brett Livingston
July 14, 2011
very happy with Angelo and dealership overall, very friendly customer service skills, will make you fell as comfortable as possible, will not let you walk out unless you are happy. friendly customer service skills, will make you fell as comfortable as possible, will not let you walk out unless you are happy. More
by lmendez325
Employees Worked With
Angelo Rivera
July 13, 2011
The experience was good, I feel as if they took there time to tell me about the car. Though there were times when I felt a little rushed. The price was good, though within twenty minutes of leaving the d time to tell me about the car. Though there were times when I felt a little rushed. The price was good, though within twenty minutes of leaving the dealership with my new car one of the tires popped. The car is still amazing, and I am very content with my new Altima. More
by mcardenas11
Employees Worked With
Haskel
