Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,597 reviews
July 12, 2011
John Booth was very helpfull and courtious. He was not your typical pushy sales representative. Will defenitely return for another vehicle in the future. He was very informative about his product and comp your typical pushy sales representative. Will defenitely return for another vehicle in the future. He was very informative about his product and company. More
by moises.diaz1
Employees Worked With
John Booth
July 10, 2011
Adam was very down to earth, knowledgeable, friendly, and was a pleasure to do business with. I high recommend working with Adam and the team at Universal Hyundai if you are looking for a great deal without was a pleasure to do business with. I high recommend working with Adam and the team at Universal Hyundai if you are looking for a great deal without having to jump thru any hoops. More
by iliketurtles
Employees Worked With
Adam Karlski
July 08, 2011
This is our forth car from Universal Nissan and we are so pleased. Josh was very friendly and went out of his way to find us the perfect car. Josh is a great asset to the Universal Nissan Team. pleased. Josh was very friendly and went out of his way to find us the perfect car. Josh is a great asset to the Universal Nissan Team. More
by stephaniegagliano
Employees Worked With
Josh Craig
July 05, 2011
I fealt at home as soon i walked into universal nissan with the girl receptionist to the sales people, hugo ortiz and chris olivia was the greates help in the internet sales department will send them busi with the girl receptionist to the sales people, hugo ortiz and chris olivia was the greates help in the internet sales department will send them business just wish the first deal they gave me was correct and did not change everything a week later after driving the car for a week but everything was great for me and my girlfriend work reccomend them to everyone thank you universal nissan and hyundai in orlando on orange blossom trail. More
by freddy7479
Employees Worked With
Chris Olivia and Hugo Ortiz
July 05, 2011
I have just leased my third vehicle from Universal Nissan Orlando, and once again, I'm delighted with the entire experience. Sultan Bash was so very kind and helpful, answering any question I had and workin Orlando, and once again, I'm delighted with the entire experience. Sultan Bash was so very kind and helpful, answering any question I had and working to make a deal with which both of us were comfortable. And I'll happily recommend the whole team at Universal to my friends and family -- my sister and her husband, as a matter of fact, have bought two Nissans from them since I began dealing with Universal! Thank you, Sultan. More
by Betty Shelton
Employees Worked With
Sultan Bash
July 04, 2011
My process begin with Daya over the internet. He was not pushy or invasive but always available to answer my questions. I took my test drive with Chris who was extremely knowledgable on all features (convie pushy or invasive but always available to answer my questions. I took my test drive with Chris who was extremely knowledgable on all features (convience, performance and safety) of the vehicle. I knew I had a great deal on the vehicle... I enoyed working with Universal Nissan. They worked with me when a slight descrepency came up on the trade in value of my vehicle and I was happily able to drive my new car home! More
by cc716
Employees Worked With
Daya Oumallal and Chris Oliva
July 03, 2011
We had the best car buying experience we have ever had. From the sales person Mike Jahangir to the the finace manager. Not only friendly but very timeley. We will defintely recomend Universal Nissan. From the sales person Mike Jahangir to the the finace manager. Not only friendly but very timeley. We will defintely recomend Universal Nissan. More
by durrock
Employees Worked With
Mike Jahangir
June 30, 2011
EVERYONE AT UNIVERSAL NISSAN WAS WONDERFUL. THEY WERE KNOWLEDGEABLE AND HELPFUL. WE HAVE PURCHASED SEVERAL NISSANS AT UNIVERSAL NISSAN AND WILL CONTINUE TO DO SO. JOSE ST.HILLAIRE IS A WONDERFUL SALESPER KNOWLEDGEABLE AND HELPFUL. WE HAVE PURCHASED SEVERAL NISSANS AT UNIVERSAL NISSAN AND WILL CONTINUE TO DO SO. JOSE ST.HILLAIRE IS A WONDERFUL SALESPERSON, VERY KIND AND WILLING TO GO THE EXTRA MILE. More
by LELA2198
Employees Worked With
JOSE ST HILLAIRE
June 29, 2011
from the moment we walked in to the dealership until we left everyone there was so welcoming and kind. we already consider the crew there friend of ours,and on top of that they worked extremely hard to hel left everyone there was so welcoming and kind. we already consider the crew there friend of ours,and on top of that they worked extremely hard to help us into the car we wanted. we would recommend this dealership to anyone!!!! More
by catcyr22
Employees Worked With
brett livingston and guillermo
June 28, 2011
Today June 27, 2011 I Juan Vazquez went to service my Sentra,while in the process I met MR.Brett Livingston which I am glad I did due to this individual was very attentive and knows about what he does. I Sentra,while in the process I met MR.Brett Livingston which I am glad I did due to this individual was very attentive and knows about what he does. I want to say Thank You to Brett Livingston and to Universal Nissan Orlando for the experience and the attention that I received. Keep up with your Good job Universal Nissan Orlando. Juan Vazquez More
by juan6530
Employees Worked With
Brett A. Livingston
