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Universal Nissan
Orlando, FL
2,597 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,597 reviews
June 16, 2011
Excellent service given, Sultan was friendly, and had a lot of patience with me, even after I had test drove over 3 cars. It was a delightful experience, price was great, same with the deal given and they lot of patience with me, even after I had test drove over 3 cars. It was a delightful experience, price was great, same with the deal given and they really do go out of their way to see you leave happy, and satisfied!! Thank you Sultan for your help and patience. I love my new car!!!! More
by Steph/Henry
Employees Worked With
Sultan Bash
June 15, 2011
We went in for a used vehicle, and left with new vehicle. Deya was very knowledgeable, friendly, and helped us get a vehicle that would fit our budget. I would recommend Universal Nissan with friends and fam Deya was very knowledgeable, friendly, and helped us get a vehicle that would fit our budget. I would recommend Universal Nissan with friends and family. More
by makay100
Employees Worked With
Deya Oumallal
June 11, 2011
My salesman Mr. Robin Johnson was an excellent person to work with he was very knowledgeable about the vehicles both used and new, and the dealer services offered. Mr. Johnson was very helpful with our sal work with he was very knowledgeable about the vehicles both used and new, and the dealer services offered. Mr. Johnson was very helpful with our sale and provided a great work product of truthfulness and professionalism. I was very pleased with his service for my business. Mike Cestare, Sr. More
by Mike Cestare, Sr.
Employees Worked With
Mr. Robin Johnson
June 11, 2011
Not a fan of this dealer. The service department is horrible and the service techs are clueless. I had a recall done at this dealer and they scratched my door and stripped a lug nut. Stay far away fr horrible and the service techs are clueless. I had a recall done at this dealer and they scratched my door and stripped a lug nut. Stay far away from the service department!!! More
by Shift_Obsessed
Employees Worked With
Service Techs
June 10, 2011
Chris and Kevin were absolutely wonderful working with me on the purchase of my new Nissan Cube. It was very hard for me to part from my older car and they were extremely patient with me when I almost folde on the purchase of my new Nissan Cube. It was very hard for me to part from my older car and they were extremely patient with me when I almost folded and hacked out on the deal. Chris has also answered any of my questions satisfactorily since my purchase. More
by njparker
Employees Worked With
Chris Oliva
June 10, 2011
My daughter bought a car from Robin Johnson at Universal Nissan a year ago. We were very pleased with the excellent service and friendliness we received. When I began looking for a small-size truck, I calle Nissan a year ago. We were very pleased with the excellent service and friendliness we received. When I began looking for a small-size truck, I called Robin. Once again, he surpassed our expectations with wonderful, efficient service. His personality is very welcoming and my family has enjoyed buying cars from him. We would definitely recommend Robin and this dealership to anyone. More
by pamt05
Employees Worked With
Robin Johnson
June 10, 2011
Very friendly people. Would come back in the future for my next car. Ahmed helped me make the right choice for a vehicle. We love our new Nissan Sentra. my next car. Ahmed helped me make the right choice for a vehicle. We love our new Nissan Sentra. More
by jessedelam
Employees Worked With
Ahmed Nordine
June 09, 2011
I purchased a vehicle last year from Robin Johnson and so when I needed another vehicle I knew who to contact. He is the nicest salesman I have ever dealt with. I don't live in Orlando but drove there from when I needed another vehicle I knew who to contact. He is the nicest salesman I have ever dealt with. I don't live in Orlando but drove there from Gainesville, Florida, to purchase this vehicle. Robin wasn't at work when I arrived, but came right on down to the dealership to wait on me. He explained everything, made sure I understood any changes, made sure I knew all about the vehicle I was purchasing. I can honestly say that if I need another vehicle I will be calling Robin. What a great salesman! More
by charlene thomas
Employees Worked With
Robin Johnson
June 07, 2011
Because, they treat me very well. They show me the car that I was looking for. They facilitaded the purchase, I took the car at the same day. that I was looking for. They facilitaded the purchase, I took the car at the same day. More
by volneirodrigues
Employees Worked With
Angelo Rivera
