Universal Nissan

today i am reviewing this dealer because me and my mother when there just to have more choices or possibilities in the search of a car, since my mother's income was pretty average we where looking for a chea when there just to have more choices or possibilities in the search of a car, since my mother's income was pretty average we where looking for a cheap good car and since we got there tito was a very friendly and helpful he showed us how good of a choice we would be making and that this truly was a great deal to have i appreciated his help,and iran rivera he was very serviceable and really made our experience very enjoyable and made everything easy to understand. More

I WENT TO THIS DEALERSHIP WITH MY WIFE TO PURCHASE A NEW CAR. I HATE CAR SHOPPING AND I HAVE TO CONFESS THAT I DONT FEEL VERY HIGH ABOUT CAR SALESMEN,BUT THE SALESPERSON WAS SO PATIENCE AND POLITE THAT GOT CAR. I HATE CAR SHOPPING AND I HAVE TO CONFESS THAT I DONT FEEL VERY HIGH ABOUT CAR SALESMEN,BUT THE SALESPERSON WAS SO PATIENCE AND POLITE THAT GOT MY ATTENTION. I WAS LOOKING FOR A NISSA ALTIMA COUPE AND I ENDED BUYING A HYUNDAI GENESIS 2011 AND I LOVE THIS CAR. MY SALESPERSON MR. TITO MELLA SHOWED ME LIKE 10 DIFFERENT CARS BECAUSE MY WIFE IS VERY HARD TO PLEASE. I'M IMPRESS WITH THE PATIENCE OF THIS PERSON, HE WAS ALWAYS MAKING US LAUGH AND TOOKED THE TIME TO TAKE ME AND MY WIFE FOR TEST DRIVE LIKE SEVEN TIMES. FINALLY WHEN WE DECIDE TO PURCHASE THE HYUNDAI GENESIS THE NEGOTIATION TOOK ONLY LIKE FIFTEEN MINUTES. THIS IS MY FIRST GOOD EXPERIENCE IN A CAR DEALERSHIP,I WILL RECOMEND THIS PLACE TO ALL MY FRIENDS. THE FINANCE MANAGER JOSE RIVERA WAS ALSO VERY FRIENDLY AND PROFESSIONAL THAT'S THE WAY CAR SHOPPING SHOULD BE.... More

I visit this dealership just to get some information about the Nissan Altima 2011 and the sales person Tito was very frendly and professional. The place is clean and with a great selection of cars. I en about the Nissan Altima 2011 and the sales person Tito was very frendly and professional. The place is clean and with a great selection of cars. I ended buying a black Altima 2.5S. Very smooth transaction and easy to deal with. In 2 hour I was driving my new car, the negotiation was done without back and forwards. I will definitely recomend this dealership. More

I have been going to many different dealerships to check out the different prices and which cars i like the best and even though i like Nissan cars this dealer was by far the worst one the sales representat out the different prices and which cars i like the best and even though i like Nissan cars this dealer was by far the worst one the sales representative dident show me any cars and all he was talking about since he started supposedly helping me was how i was going to pay and who i should have to co sign for me. he dident even know what kind of car i even wanted to look at, i then told him that i like to drive manual cars and he said o let me go inside and check which of the cars are manual the guy was gone for 15 minutes leaving me wondering around the lot on my own by the time he came back i already wanted to leave he introduced me to his sales manager and started talking about the financial things again IM SORRY BUT IF YOU HAVENT SHOWED ME ANY CARS WHY ARE YOU TALKING ABOUT HOW IM GOING TO PAY FOR IT. More

I've been to numerous dealerships in the past week shopping for a used car. This dealership by far was the worst experience of the lot! I will not ever shop at a universal dealership and will go out o shopping for a used car. This dealership by far was the worst experience of the lot! I will not ever shop at a universal dealership and will go out of my way to tell friends, family, and co - workers to do the same. I'm usually a very thorough shopper, I had researched the used car inventory online (and granted that fluctuates frequently). I gave them the stock number for the vehicle I wanted to see. They proceeded to make us wait 10 minutes, then took down our information, and made us wait again while the salesperson "checked to see where the car was on the lot." After that wait he took us out to the lot and of course there was no car. They had us wait again "to find out where the car was" only to be told that it hadn't gone through processing yet. "At which time the price will be higher" Which makes me wonder why they bothered to list it in the first place. Was overall a waste of time, and is definitely one of those dealerships that only makes you angry. I'm used to dealerships playing some internet games and trying to lure people in. But they never tried to show us the vehicle listed, and never tried to show us any vehicle at all until we had already been waiting around for over half an hour. I highly recommend you not waste your time or spend your money in a place with such poor business ethics and practices! More

This my second Nissan Altima from Universal and every time I go there I see the same sales people, Ahmad has taken care of me and my wife's purchase and both time he was extremely nice. It's nice to see time I go there I see the same sales people, Ahmad has taken care of me and my wife's purchase and both time he was extremely nice. It's nice to see the same sales person and not meet a new person every time. Semo also did a great job explaining the lease to my wife. our next vehicle from Univetsal is going to be the new Quest and we will ask for Ahmad again. Thanks guys. More

This is a terrible dealership. I wasted several hours of This is a terrible dealership. I wasted several hours of my Sunday getting the runaround from these guys. I just wanted to be treated fairly but f This is a terrible dealership. I wasted several hours of my Sunday getting the runaround from these guys. I just wanted to be treated fairly but found that they were trying to rip me off. More

I would have never guessed I would give a five star rating to a dealership, but the staff that helped me was so accommodating and polite. I got to test drive some cars and the salesman seemed like a re rating to a dealership, but the staff that helped me was so accommodating and polite. I got to test drive some cars and the salesman seemed like a really nice man and I’m pretty sure I got a great deal on the Altima especially for it’s mileage! When my lease is up I will get another car from Universal More

Do not go to this dealership! It is the most dishonest Do not go to this dealership! It is the most dishonest and unprofessional I have ever seen. They flat out lie to you and try to steer you to cars Do not go to this dealership! It is the most dishonest and unprofessional I have ever seen. They flat out lie to you and try to steer you to cars you don't want. The Salespeople are not very knowledgeable and can't even answer basic questions about the product they're selling. The sales managers are a bunch of thugs! Went to Reed on West Colonial and the experience was like night and day. All the BS and lack of professionalism I experienced at Universal was not to be found at Reed. The salesperson I dealt with was very helpful and knowledgeable as was the sales manager. I live within a mile of Universal Nissan but will drive the extra 15 miles to deal with Reed. Do yourself a favor and don't waste your time with those idiots at Universal. Go directly to Reed. You won't be disappointed. More

I had a very pleasant experience with Mark at Universal Nissan. I highly recommend any Universal dealer! I got a fair price without all the usual run around and bs I got last time I bought a car from a dea Nissan. I highly recommend any Universal dealer! I got a fair price without all the usual run around and bs I got last time I bought a car from a dealership. I had an issue with financing and they worked with me for over two weeks to get it straightened out. Thank you Mark and everyone in the finance department. I will be back for my next car More