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Universal Nissan
Orlando, FL
2,602 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,602 reviews
Verified Customer
May 14, 2023
I have bought my new Nissan Sentra Sentra Sarfaraz Ahmed at Universal Nissan I recomend anyone yo see Sarfaraz Ahmed for amazing deal and excelente service at Universal Nissan I recomend anyone yo see Sarfaraz Ahmed for amazing deal and excelente service More
by Nidiacarrasco432
Employees Worked With
May 12, 2023
Yesterday I went to Nissan to receive my second FREE oil change. I was never told that this service had an expiration date until after my car was done and it was time for me to pay. I was forced to pay out change. I was never told that this service had an expiration date until after my car was done and it was time for me to pay. I was forced to pay out of pocket for something that I was not aware of and could not afford. I expected Ivan to let me know prior to my car receiving service. Poor customer service. More
by JALEXISMOUNTS18
Employees Worked With
Ivan
May 09, 2023
Warm and friendly The good gentleman who served me, warmly welcomed me to Nissan and explained to me the service to b undertaken and the estimated time and cost, all in a gentle and professional manner warmly welcomed me to Nissan and explained to me the service to b undertaken and the estimated time and cost, all in a gentle and professional manner. He is definitely an asset to your company More
by HEATHERELAINESTRACHAN
Employees Worked With
5
May 07, 2023
This is my third lease at this dealership. Juan has been the main point of contact and has always guided me to the best sales person with all my transactions. Javon has always kept in touch wi Juan has been the main point of contact and has always guided me to the best sales person with all my transactions. Javon has always kept in touch with me and follow up to know if I’m satisfied with my vehicle. More
by yaxiscapote
