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Universal Nissan
Orlando, FL
2,602 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,602 reviews
August 07, 2022
Sales person didn’t know much about the vehicles and the sales environment was very pressured. In terms of financing component, they were pushy and tried to upsell even when boundaries/desires were communic sales environment was very pressured. In terms of financing component, they were pushy and tried to upsell even when boundaries/desires were communicated More
by NO2
Verified CustomerEmployees Worked With
Not sure
August 06, 2022
Erick helped me greatly by taking the time and doing everything possible to get the rate good for not only me but for my family and he talked to my parents to help them and show them everything so that everything possible to get the rate good for not only me but for my family and he talked to my parents to help them and show them everything so that they would feel secure with our purchase More
by Dedeusjulie
Employees Worked With
Erick Disla
August 05, 2022
This dealership has been very helpful. Enjoyed the experience here. MKe sure you go to them for your next car. Enjoyed the experience here. MKe sure you go to them for your next car. More
by Jeffsgirl61689
August 05, 2022
Erick is an excellent salesman, one of the best I’ve ever met. Not only is he honest, but he is also knowledgeable, and he always has the customers best interest in mind. You can’t find a better salesman who met. Not only is he honest, but he is also knowledgeable, and he always has the customers best interest in mind. You can’t find a better salesman who is as devoted as Erick. We appreciate his help so much. More
by kylefelizardo610
Employees Worked With
Erick Disla
August 04, 2022
Greatest Car purchase EVER. We will go back for a new purchase in the future. We will go back for a new purchase in the future. More
by KROTH124
August 04, 2022
Was really impressed by the personal approach to everyone starting by the vendor to the finance staff starting by the vendor to the finance staff More
by Jean
August 02, 2022
I had a great experience my representative Jonathan Acevedo was the upmost representative. He helped me through the process 100%, he was straight up with me and I bought a car. Acevedo was the upmost representative. He helped me through the process 100%, he was straight up with me and I bought a car. More
by Mirian
August 01, 2022
I'm a repeat customer at Universal Nissan, the service at this dealership is awesome. Raul this salesman was so nice, and respectful, he was knowledgeable and very attentive to my needs, and what I was looki this dealership is awesome. Raul this salesman was so nice, and respectful, he was knowledgeable and very attentive to my needs, and what I was looking for without pressure.. if looking to purchase ask for Raul, he was awesome. I left there very happy with the car I liked, and with the great customer service I received. More
by Lulu
Employees Worked With
Raul Ruiz
