
Universal Nissan
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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I'm a repeat customer at Universal Nissan, the service at this dealership is awesome. Raul this salesman was so nice, and respectful, he was knowledgeable and very attentive to my needs, and what I was looki this dealership is awesome. Raul this salesman was so nice, and respectful, he was knowledgeable and very attentive to my needs, and what I was looking for without pressure.. if looking to purchase ask for Raul, he was awesome. I left there very happy with the car I liked, and with the great customer service I received. More
Julian Vila, was absolutely wonderful. He helped me and my family the entire time and was knowledgeable and had exceptional customer service skills and attention. He helped me and my family the entire time and was knowledgeable and had exceptional customer service skills and attention. More
Erick was personable and straightforward. He went above and beyond to make the deal happen and really drove the sale despite the obstacles we faced. He was thorough and very service oriented. He went above and beyond to make the deal happen and really drove the sale despite the obstacles we faced. He was thorough and very service oriented. Would recommend him for any car purchases now or in the future. More
Great attitude and great customer service. He seemed to want to work with us as we negotiated but can’t say the same for his management. Overall Erick is your man!!!! He seemed to want to work with us as we negotiated but can’t say the same for his management. Overall Erick is your man!!!! More
This dealership treated me with respect and went out of their way for me. Outstanding services. Will recommend this place to family and friends. Raul Ruiz, my salesman, outstanding! His thorough knowled their way for me. Outstanding services. Will recommend this place to family and friends. Raul Ruiz, my salesman, outstanding! His thorough knowledge of the product made me feel comfortable with my purchase. Finance manager found me a better plan that's a good fit for my monthly payments. More
From walking in the door to leaving with a new car, the process was smooth, the staff were pleasant and accommodating. process was smooth, the staff were pleasant and accommodating. More
I’ve had a very good experience with this dealer. Whether buying, upgrading, or service they are top notch. Whether buying, upgrading, or service they are top notch. More
Clean, good food, good all around vibe, fransisco hooked me up amd did a great job! me up amd did a great job! More
I bought a new rogue, after we paid for the car and went to pick it up we saw a horrible damage on the passenger door (internally) and the glass was in trouble, we talked to the seller and he took the car t to pick it up we saw a horrible damage on the passenger door (internally) and the glass was in trouble, we talked to the seller and he took the car to the workshop and came back with the same thing, after 1 week we took it again and they just PAINTED where the damage was, but they painted it with a HORRIBLE color, totally out of the normal color. and then we asked for it to be exchanged, the manager RUBEN and the seller LUIS said that in 7 days the “new door” would arrive, and in the meantime my husband contacted the seller and he said that the part had not arrived yet . After 2 months, TODAY we received a call from a person from the dealer saying that the car needs to be taken there, for them to VERIFY which model they need to ORDER, since the order was supposed to have been placed 2 months ago. I bought NEW CAR, not a used car. THIS IS A COMPLETE DISRESPECT. I DO NOT RECOMMEND THIS DEALER. More