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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
May 21, 2022
Erick Disla went out of his way to find us the car we wanted, even though there was not a lot of inventory! He was very knowledgeable and honest with the process of our purchase! THANK YOU! wanted, even though there was not a lot of inventory! He was very knowledgeable and honest with the process of our purchase! THANK YOU! More
by Jsoto1
Employees Worked With
Erick Disla
May 21, 2022
The process was quick and simple. The staff was extremely friendly. They were able to get me exactly what I wanted The staff was extremely friendly. They were able to get me exactly what I wanted More
by VANESSACRAWFORD87
Verified CustomerMay 21, 2022
Erick fue un profesional excelente, súpero mis expectativas en todo los sentido, en precio en rapidez en encontrar el carro que buscaba, y respondiendo a todas las necesidades que tenía con el car expectativas en todo los sentido, en precio en rapidez en encontrar el carro que buscaba, y respondiendo a todas las necesidades que tenía con el carro y siendo de total satisfacción la compra de mi auto en el día de hoy. More
by lorenasuarezv
Employees Worked With
Erick Disla
May 20, 2022
Erick fue muy amable y es un excelente vendedor y nos dio una excelente atención lo recomiendo cuando vallan a la Nissan búsquenlo le conseguirá su auto de ensueño una excelente atención lo recomiendo cuando vallan a la Nissan búsquenlo le conseguirá su auto de ensueño More
by Jhoniel U
Employees Worked With
Erick Disla
May 20, 2022
Associates are very professional and are committed to their position. I will highly recommend to see Jeffrey Mcilwain to purchase help you get the car that you want. Excellent performance. Thanks, Have a their position. I will highly recommend to see Jeffrey Mcilwain to purchase help you get the car that you want. Excellent performance. Thanks, Have a great year and stay safe. More
by JGARCIA922
May 18, 2022
Muy malo servicio al cliente, solamente regrese a comprar mi auto , que lo tenía rentado con universal Nissan por tres años, sin embargo debo aclarar que el vendedor luis me atendió muy bien mi auto , que lo tenía rentado con universal Nissan por tres años, sin embargo debo aclarar que el vendedor luis me atendió muy bien More
by XENESM
Employees Worked With
May 18, 2022
Sarfaraz was very professional and knowledgeable. I have leased cars and bought an suv . Have been with Nissan 20 years. Call Sarfaraz for great deals. I have leased cars and bought an suv . Have been with Nissan 20 years. Call Sarfaraz for great deals. More
by Kamy
Employees Worked With
May 15, 2022
Excellent service from CJ. He was very knowledgeable and patient. He answered all our questions. I will definitely recommend him to all my family and friends. He was very knowledgeable and patient. He answered all our questions. I will definitely recommend him to all my family and friends. More
by JEAN.VENANT29
