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Universal Nissan
Orlando, FL
2,603 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,603 reviews
April 14, 2022
Had a great experience purchasing a 2022 Nissan Kicks at Universal Nissan! Cassandra Breedveld was our awesome salesperson. She was knowledgeable, responsive, showed attention to detail, accurate and consi Universal Nissan! Cassandra Breedveld was our awesome salesperson. She was knowledgeable, responsive, showed attention to detail, accurate and considerate of our time. Process was very straight forward and easy. If you are in the market for a new Nissan, I recommend Universal Nissan and ask for Cassandra! More
by NewKicks
Verified Customer
April 14, 2022
I used my Costco membership and got a great deal. There was little back and forth and just straight forward deal on the vehicle I wanted. There was little back and forth and just straight forward deal on the vehicle I wanted. More
by Anissa
April 12, 2022
Thank you for the excellent service and all your help. Hour experience at universal nissan was great thanks to you. Hour experience at universal nissan was great thanks to you. More
by Maria A
Employees Worked With
April 09, 2022
Erick Disla fue muy professional muy positivo y tuvo bastante paciencia conmigo y mi familia 100% Recommendado al que esta en busquedad de un vehiculo nuevo o usado bastante paciencia conmigo y mi familia 100% Recommendado al que esta en busquedad de un vehiculo nuevo o usado More
by wilfredo cruz
Employees Worked With
Erick Disla
April 09, 2022
excellent team and customers care since the moment you think to buy a car people ask what can I do for you today and the system move in your way to make buy a car a pleasant moments think to buy a car people ask what can I do for you today and the system move in your way to make buy a car a pleasant moments More
by MACEIRO_3397
April 09, 2022
Great customer service and follow-up. Staff is not pressing but reassuring and helpful in ensuring you make the best choice for you. Staff is not pressing but reassuring and helpful in ensuring you make the best choice for you. More
by GEOFFREYSTER
Employees Worked With
Cassandra Breedveld
April 05, 2022
Julián Vila, was amazing from start to finished! He knew my needs stayed in contact and once I arrived to Florida secured a vehicle for me! And had me driving home in my brand new car! Super gratefu He knew my needs stayed in contact and once I arrived to Florida secured a vehicle for me! And had me driving home in my brand new car! Super grateful and happy for the services provided by Julian! More
by Lillie
Employees Worked With
