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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,593 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,593 reviews

February 24, 2022

Good options on the cars and prompt services from the team hopefully they’ll get more cars so we have more options to buy different car features More

by Sérgio A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriano de Oliveira, Angel Rodriguez
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Feb 24, 2022 -

Universal Nissan responded

Thank you for taking the time to write this review, Sergio! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 24, 2022

Excellent service very nice people I enjoyed my visit and I will be back , Excellent customer service More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilberto Gortari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2022 -

Universal Nissan responded

Thank you, John! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 23, 2022

Thank you so very much for the excellent service Julian, Everithing was perfect fom beguining to end!!! More

by Junely martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
julian torres
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Feb 24, 2022 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Julian! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 23, 2022

Susanna was very attentive and supported me in addressing the issues I experienced at the dealership. More

by edpersonnel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Canelon
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Feb 24, 2022 -

Universal Nissan responded

It was a pleasure meeting you and assisting you. Thank you so much for taking the time to leave this kind review. Have a wonderful rest of your week Edward. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

February 21, 2022

He has amazing customer service! I am about to leave in my new Nissan Sentra! More

by Selenacvega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Disla, Erick Disla
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Feb 21, 2022 -

Universal Nissan responded

Thanks, Selena, for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 20, 2022

Great service, specially the sales manager Alexis Ramos, he was very professional and helpful and always found the way to help me with the purchase of my vehicles, this was the second vehicle that I purchas More

by JJ.RODRIGUEZ0976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Ramos ( 10 stars )
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Feb 21, 2022 -

Universal Nissan responded

Thank you for choosing Universal Nissan, your feedback and rating mean a lot to us. We're glad Alexis was once again able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 18, 2022

Eric really put in the extra effort to make sure I left with a great deal! I’d recommend to my own friends and family any day! More

by tex2328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
Feb 18, 2022 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Eric to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. We're always happy to help. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 18, 2022

These guys are the best they worked with me when know one else would. I definitely would go back to them anytime. More

by TRHUNE.M
Recommend Dealer
Yes
Employees Worked With
James
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Feb 18, 2022 -

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. We look forward to having you as one of our valued customers for years to come. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 16, 2022

Excelente trabajo Angel Gracias por la ayuda , lo recomiendo a cualquier persona que necesite ayuda More

by Adyel322
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
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Feb 17, 2022 -

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Angel! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Feb 17, 2022 -

Adyel322 responded

Excelente agente de venta

February 12, 2022

Erick Disla, was a wonderful salesman. Very patient and helped us chose our new car. More

by Nicole Macre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
Feb 13, 2022 -

Universal Nissan responded

Thank you, Nicole, for choosing Universal Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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