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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,593 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,593 reviews

January 30, 2022

Erick me ofrecio buen servicio Me explico todo con calma Erick me ofrecio buen servicio Me explico todo con calma me ofrecio buen plan de financiamiento y seguro de carro la experiencia fue mucho mejor de More

by Vladimir Quevedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
Jan 30, 2022 -

Universal Nissan responded

Valdimir, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Erick and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 30, 2022

Erick was extremely friendly and knowledgeable. He made our car buying experience painless and efficient! Would definitely buy from him again. More

by Lisa Sutton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
Jan 30, 2022 -

Universal Nissan responded

Lisa, Thank you! Erick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 30, 2022

I wanted to thank-you Universal Nissan for providing me with awesome customer service and a great experience! Their salesman Mr Sarfaraz Ahmed helped me alit, he was very knowledgeable and cooperative, i m More

by 2fyn2dfyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2022 -

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sarfaraz met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 30, 2022

Thank you Universal Nissan for an amazing customer service, I purchased my new vehicle from Sarfaraz Ahmed at Universal Nissan, he was very knowledgeable and an incredible salesman! I am really happy More

by Asimk7109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarfaraz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2022 -

Universal Nissan responded

We are very happy to hear Sarfaraz provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 29, 2022

This has been the easiest car buying experience, by far. Alexis Mangual was exceptional overall with not just customer service but professionalism as well. More

by TaoT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mangual
Report | Print
Jan 30, 2022 -

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let Alexis know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 29, 2022

This is the third car that we purchased from Alex over at Universal Nissan. He is the best and we recommend him to everyone. More

by Ocasiodylia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mangual
Report | Print
Jan 30, 2022 -

Universal Nissan responded

Thank you so much for your kind words for Alex, and for taking the time to leave us this wonderful feedback! We appreciate you being a loyal customer! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 29, 2022

Best sales person Alexis Mangual. Highly recommend him to anyone that is looking for a vehículo. More

by Maraton_luq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mangual
Report | Print
Jan 30, 2022 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. Alexis and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Jan 30, 2022 -

Maraton_luq responded

Muy profesional en todo momento,,nos explico todo ,detalle a detalle,,

Jan 31, 2022 -

Universal Nissan responded

Muchisimas gracias! :)

January 27, 2022

Eric Disla was amazing. He was upfront and honest from the moment he met with us. He was very helpful and we were able to leave with the car that I picked out. I would definitely use Eric in the future as More

by Sandy.teves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
Jan 27, 2022 -

Universal Nissan responded

Sandy, Thank you for your very kind review. Erick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 27, 2022

Friendly, Clean, knowledgeable. Our salesman Luis was very good at his job, he went above and beyond to find us our car. More

by donngenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Narvarz
Report | Print
Jan 27, 2022 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 26, 2022

Habia comprado un carro usado y Volvi Al dealer y Erick me ayudo hacer el Cambio a mi satisfaction y quede muy agradecida con el servicio de el More

by Margarita Senquiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Disla
Report | Print
Jan 26, 2022 -

Universal Nissan responded

Margarita, Thank you so much for your wonderful review! We are thrilled that Erick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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