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Universal Nissan
Orlando, FL
2,636 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,636 reviews
January 08, 2022
Car salesman was nice and helpful. Price fair with some haggling. The owed me a refund of a couple thousand dollars from trade in.. it has been difficult to get an update and almost a month and still not haggling. The owed me a refund of a couple thousand dollars from trade in.. it has been difficult to get an update and almost a month and still not refunded.. they told me 2 weeks when I signed the deal..so that is a negative... More
by RAYR9720
Verified Customer
January 08, 2022
Got in and got out with a new car in less than 3 hours. Felt really easy and everyone was really nice. Felt really easy and everyone was really nice. More
by PACHECOJEAN709
January 06, 2022
There was no pressure to buy, did a test drive and got a price. I let them know I was going to test drive other brands and they accepted that with no haggling. Called the next day for my wife to test drive price. I let them know I was going to test drive other brands and they accepted that with no haggling. Called the next day for my wife to test drive the car I liked and all went smoothly. Fastest I have ever been in and out of a dealership in 30 years. I did purchase the Nissan Rogue Sport we test drove that second day. More
by Dan K
Employees Worked With
January 04, 2022
They go above and beyond to make sure that we are happy with our purchase. with our purchase. More
by TARCHAMBAULT
January 03, 2022
Best service I ever received. I can’t thank them enough, they made a dream a reality. they made a dream a reality. More
by Mauricio
Employees Worked With
January 01, 2022
La chica de recepción fue muy grosera y poco atenta. Parecía molesta por mi visita . Del Resto todo perfecto Parecía molesta por mi visita . Del Resto todo perfecto More
by UKRANIA.SANCHEZ
Employees Worked With
