Universal Toyota

Joe Gutierrez and Warner This is my second time buying at Universal Toyota. It just keeps getting better! Joe and Warner were both outstanding salesmen. They delivered on ever This is my second time buying at Universal Toyota. It just keeps getting better! Joe and Warner were both outstanding salesmen. They delivered on everything they promised all the while making the experience enjoyable!! The Hernandez’s More

Thx valerie Really good customer service I would like to give a especial thx to Valerie she is very helpful. If you want to get a very helpful person check her ou Really good customer service I would like to give a especial thx to Valerie she is very helpful. If you want to get a very helpful person check her out you won't regret it. More

Great customer relations and price negotiation We met Ernest Ayala when we entered the show room. We were not sure if we would purchase a new or used Tundra.He was extremely patient and accommodati We met Ernest Ayala when we entered the show room. We were not sure if we would purchase a new or used Tundra.He was extremely patient and accommodating. Ernest showed us new and used models that were in our price range and found the perfect pre owned Tundra for us. The price negotiations with the contract person went smoothly and we were very satisfied with the price. More

Awesome experience. . Hans is the man..3rd time buyer..and Hans always comes through..I'm very happy!! The wait time is not so great..but they were super busy..so take your Hans is the man..3rd time buyer..and Hans always comes through..I'm very happy!! The wait time is not so great..but they were super busy..so take your patience with you.😇 More

Fraudulent This was the worse car buying experience in my life. 1.) Three loans because this company lies and drops the ball. 2.) 42 fraudulent hard hits has r This was the worse car buying experience in my life. 1.) Three loans because this company lies and drops the ball. 2.) 42 fraudulent hard hits has ruined my credit. 3.) They raise the price of the vehicle when you go to sign for the loan. 4.) Car salesman gave false information to us and the loan company. 5.) Poor management and customer service. More

Very good Excellent service from Franco Cruz he was very friendly and helpful to the fullest. Franco was very good in calling us and seeing if three was anythin Excellent service from Franco Cruz he was very friendly and helpful to the fullest. Franco was very good in calling us and seeing if three was anything else he would be able to do for us. We would do recommend his to everyone who is interested in purchasing a new vehicle. We would not expect a sales person to be so much help as he was and still he continues to call just to check how the vehicle is and how we are doing. More

Outstanding service by Cedric George. This is my second purchase from Cedric George at Universal Toyota. He has provided excellent service both times. He is an outstanding salesperson. This is my second purchase from Cedric George at Universal Toyota. He has provided excellent service both times. He is an outstanding salesperson. He has a great personality. Very polite. He takes his time to explain all the electrical systems, and fancy radar system. He know his product. The finance section is a little slow. but once we got in Mr. Marcus Chaves did a great job explaining the extended warranty. My wife an I also enjoyed your out of space computed table. More

Consistently Outstanding! The wife and I have purchased 7 vehicles from Universal Toyota, with superb customer care from front desk, all the way to checkout. Great service, gr The wife and I have purchased 7 vehicles from Universal Toyota, with superb customer care from front desk, all the way to checkout. Great service, great maintenance; our Toyota home! More

Professional Salesmanship Second vehicle purchased at this dealership by same salesman. He is most professional takes time to thoroughly research customer’s concern while giv Second vehicle purchased at this dealership by same salesman. He is most professional takes time to thoroughly research customer’s concern while giving customer the deserved service. Nothing has been s bother to Nate. More

Hands Down for HANS HADEN! Hans put me in a great vehicle with an unbelievably low down payment. He worked hard to find me something I liked that fit into my budget. Go see Hans Hans put me in a great vehicle with an unbelievably low down payment. He worked hard to find me something I liked that fit into my budget. Go see Hans Harden he will listen and make sure you are pleased. More