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University Auto Center CDJR

Ellensburg, WA

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249 Reviews

1817 North Sr 97

Ellensburg, WA

98926

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Showing 249 reviews

August 26, 2019

Purchase new vehicle Exceptional customer service from start to finish. The purchasing process is streamlined and professional. After sale support and the service center a More

by DAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, DJ Thomas
Aug 27, 2019 -

University Auto Center CDJR responded

Hello David, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to DJ and Holly and we here for you if you need anything in the future. All the best.

August 18, 2019

Not high pressure They weren't high pressure. They were upfront about pricing. They also went to extra lengths to help the process since we're from out of town by drivi More

by M.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boner, Holly Hankins
Aug 19, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

August 16, 2019

Great Service Very quick and helpful! Worked direct with Ram to get my issue corrected! Mike and Bri very helpful and when Ram was struggling to get the parts nece More

by jeremiaheilers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire, Bre Oliver
Aug 16, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and Bre and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

August 16, 2019

Service & Test Drive Service dept unable to determine cause of problem... coding showed all systems OK. Sporadic issue— watch item. Excellent support effort from both Mari More

by ricengland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boner, Mike Squire
Aug 16, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and Mario and we are here for you if you need anything in the future. All the best.

August 16, 2019

Pretty good service Dropped off pick up for recall work and an oil change. The guy I talked to at the service counter was polite, scheduling was easy. When we picked our More

by lennyandsue
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names were given so it's anybodies guess
August 15, 2019

Great dealership with excellent customer service We are new to the area and can not say enough about how well we were treated at University Auto Center. Our sales consultant Matt Lueder went above a More

by klb1964
Recommend Dealer
Yes
Employees Worked With
Matt Lueder
Aug 15, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Matt and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

August 13, 2019

The Best Sales Department in the County!!!! No pressure, easy going sales department. They answered all our questions and never made us fell pressured to buy. Mike, Andy and Holly were extremely More

by kridlon0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Mike Boner, Holly Hankins
Aug 15, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike, Andy and Holly and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

August 08, 2019

New Truck Great Experience! We were not rushed, all details were explained clearly. Mike walked through everything about the new truck and how it worked. Ev More

by MCRIDLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Mike Boner, Holly Hankins
Aug 12, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

August 07, 2019

Amazing people!!! Everyone was so nice and very helpful! Very warm and friendly! I would definitely recommend! We love our new truck! Thank you for working with us and More

by izzy2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Matt Lueder
Aug 07, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

August 07, 2019

Professional internet purchasing experience - no hassles! This was the only dealer who responded as requested, was prompt with replies and provided me the information I asked for so I could make my buying dec More

by shugruebf
Recommend Dealer
Yes
Employees Worked With
Mike Boner
Aug 12, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

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