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University Auto Center CDJR

Ellensburg, WA

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249 Reviews

1817 North Sr 97

Ellensburg, WA

98926

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Showing 249 reviews

May 07, 2018

Initial oil change on new Enclave. Service desk friendly, accommodating, had computer info re: new purchase confirmed using VIN, completed the job and tire change on s More

by billnsandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the young woman's name who took care of our service...but she belongs on the list., Dave Hartless, Dale Jurgens
May 04, 2018

Service was prompt and thorough Oil change and other issues were explained. No major issues at time of service was disappointed that detailing is no longer More

by Ram 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken
May 03, 2018

Brake service We took our Toyota 4- Runner to University Auto because we purchased it their and had a great experience on the sales side. Our brakes were squeaking More

by Toyota12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire
May 01, 2018

Quick and friendly service We were in and out with a new car purchased. Taylor our salesman did a great job and we definitely recommend UAC. No hassles no gimicks just great s More

by Sudischeiber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Holly Hankins, Taylor Hull
April 30, 2018

Oil Change It is always a pleasure taking my car in for service. Everyone is always very friendly and the service is fast. I would have given a 5 star rating if More

by wanda_kruize
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, but I don't remember names. I will try harder in the future.
April 28, 2018

Fast, easy, and professional service I had a great experience with University auto center, they’re easy to work with very knowledgeable and professional. They Have done everything that I More

by 454casul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Myers
April 27, 2018

very good customer service and holly made the paper work pa. Colby. Was helpful and informative about the computer system in the truck. The staff was friendly and I felt comfortable with Colby. Andy and holly. More

by Foxy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Holly Hankins, Colby Myers
April 26, 2018

New car Very easy to work with. My experience was not intimidating at all!! So fun to work with Ken and Holly and the rest of the staff. Everyone is so eag More

by Alisha's new shoes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Ken Stewart
April 26, 2018

Friendly, low pressure, and informative experience. As a first-time car buyer, I expected to be intimidated by going into a dealership. That wasn’t the case at UAC. They were very welcoming and low-pre More

by KATELYN JONASSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Mike Boner
April 25, 2018

Car Purchase Mike did a great job in answering any and all questions! He was very informative and willing to go the extra mile. Everyone was helpful and courteou More

by lbopeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Dicken, Mike Boner, Holly Hankins
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