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University Auto Center CDJR

Ellensburg, WA

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249 Reviews

1817 North Sr 97

Ellensburg, WA

98926

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Showing 249 reviews

July 16, 2019

Incredibly Helpful, Not Pushy I worked with Mike, who was very helpful about financing options, understanding of time restraints, and open to whatever I decided I needed without pu More

by Pmlloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boner
Jul 24, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 16, 2019

Mike xxxxx was great to work with thanks for the truck jon I went looking for a truck to last at least 5 years an mike xxxxx made sure i had the right one thqnks an then Holly helped me understand what i was p More

by jon_lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boner, Holly Hankins
Jul 24, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Mike and Holly and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 13, 2019

Oil and lube 1993 Jeep Grand Cherekee I couldn't read or understand the comments at the bottom of the checklist. Would you kindly send me an email explaining them as I am not sure if I sho More

by genalbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire, Bre Oliver
Jul 24, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 13, 2019

Work done right. University Auto is a great place to have your vehicle seviced. Their mechanics are all excellent. Can always trust their service to fix the problem ri More

by rolandtollefson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Squire
Jul 24, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to our service team and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 10, 2019

Oil Change Came in for an oil change and it ended up taking an hour instead of the 30 minutes it usually takes, so took more time off work than anticipated. More

by bccattle
Recommend Dealer
Yes
Employees Worked With
DJ Thomas, Bre Oliver
Jul 24, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience, we are sorry to hear your oil change was not as speedy as you were told it would be. We have brought this to our tech's attention so that in the future, it does not take that long. Please let us know if there is anything we can do for you. All the best.

July 08, 2019

No Pressure Matt was easy to work with, he was very approachable and pleasant to work with. He was honest with us, respected us and our budget. We had done some More

by mitch19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Matt Lueder
Jul 24, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Matt and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 04, 2019

Just moved here and needed a new car I came here because I saw a jeep i really wanted on their website and went to go look at it. I have just moved to this side a few weeks ago and needed More

by Karrissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Drew Snider
Jul 24, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Drew and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 01, 2019

great place This is a very good place to go car or truck shopping. The people are very friendly , We have dealt with them for many years and have never been disap More

by becarosep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, DJ Thomas
Jul 03, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

July 01, 2019

University Auto Centers Great services friendly staff everyone was very helpful with us Jackson did a great job suggesting the best car for our family thanks university auto More

by anaanguiano0305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Hankins, Jackson Beaumont, Raymond Glover
Jul 03, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We will be sure to pass on the kind words to Jackson and we hope you continue to enjoy your vehicle, we are here for you if you need anything in the future.

July 01, 2019

Great customer service The staff was very friendly and courteous. At no point did we feel overly pressured. I have bought two vehicles from UAC and both times were great ex More

by Renegade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boner, Holly Hankins
Jul 03, 2019 -

University Auto Center CDJR responded

Hello, thank you for telling us about your experience! We strive to give our customers the best experience possible and are glad we were able to give that to you! We hope you continue to enjoy your vehicle, we are here for you if you need anything in the future. All the best.

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