University Volvo

University Volvo service is a pleasure to work with. My car needed a software update and a minor recall service. I was offered a loaner car, which I didn’t need this time, but it’s nice to know it’s availa car needed a software update and a minor recall service. I was offered a loaner car, which I didn’t need this time, but it’s nice to know it’s available when you do. Art and Andrew are great to work with. They communicate with you if there are any delays or problems, but usually my service is completed the same day. It is a very stress free experience to have my car serviced at University. More

Wonderful customer service. I have been coming to University Volvo for 27 years and have always been extremely pleased with all aspects of my experience from customer service to Sales. All very profe University Volvo for 27 years and have always been extremely pleased with all aspects of my experience from customer service to Sales. All very professional and knowledgeable. Would highly recommend University Volvo for all sales and service needs. Greg Cole is awesome! More

After my husband and a deer had meeting on country road, we found ourselves shopping for a new vehicle. I asked many friends what they drove and why -- among the answers were Lexus, Audi, Infinity, Toyota a we found ourselves shopping for a new vehicle. I asked many friends what they drove and why -- among the answers were Lexus, Audi, Infinity, Toyota and others. There was one person who mentioned Volvo, but I didn't give it a second thought. Quite frankly, this brand never even came to mind for me. I did a quick research on "mint green" SUV and a beautiful amazon blue came up. When I clicked on it - I thought, Oh wow --- and to my surprise it was a Volvo XC40. I was intrigued by its color and decided I wanted to know more. I was also drawn to the sleek European look. I read some reviews, which were very positive, including their safety features. My husband and I went to University Volvo and had the pleasure of meeting Daniel who let us a drive an XC40 although I told him I was interested in one in GA (the amazon blue). During the time with Daniel, he was patient, consultative and explained in great detail the features present in the car. Daniel was a Volvo technician for 5 years prior to moving into a sales role for past 8 years. His knowledge from the service side was very insightful and so welcomed. We left thanking him. He followed up with us over the next few days and I shared that I had decided against the amazon blue and really wanted to support a local business. He invited us to return and we did. We went back a few days later and he had the car ready that we "thought" we were interested in. During that conversation we had a discussion over pre-owned -vs- new. Based on that conversation and his insight, we decided to go the route of new. We ultimately decided on a 2021 XC60 and we are so happy that we did. University Volvo made the experience so nice, that we didn't spend our time looking. After we made the decision to move forward, we were turned over to the Finance Director AJ. AJ was knowledgeable, consultative and provided options. During the time with AJ we learned that he has been with University Volvo for 13 years. It was nice to be working with a team that had a nice tenure with University Volvo. I highly recommend anyone looking for a compact, luxury crossover to go directly to University Volvo and work with both Daniel and AJ. This Swedish automaker makes a beautifully designed SUV that offers comfort, style, performance and safety. It offers a 5-star NHSTA safety rating. Besides all the features, safety was a major consideration in our decision since we will be driving not only the highways, but also country roads as well. We are 100% very satisfied with our decision and look forward to coming back and getting another Volvo. More

Brought my XC60 in for service. Warranty issue. Provided with a loaner with no problem. Issue resolved same day. Hopefully back for 10,000 mile service the next time. with a loaner with no problem. Issue resolved same day. Hopefully back for 10,000 mile service the next time. More

University volvo service department is outstanding.Art University volvo service department is outstanding. Art does a fabulous job of communicating the problem. They have been very responsive. It is nic University volvo service department is outstanding. Art does a fabulous job of communicating the problem. They have been very responsive. It is nice that you can reserve a vehicle to use while they are servicing your volvo More

Andrew said he would take good care and attention to my car and he did . I appreciate your pick up and return service very much ! car and he did . I appreciate your pick up and return service very much ! More

We did not ultimately buy a car from University Volvo (live out of town, bought another brand) but I am still compelled to write this review given the outstanding experience we had with the dealership an (live out of town, bought another brand) but I am still compelled to write this review given the outstanding experience we had with the dealership and Johnny Dunbar. Professional, respectful of our time, willing to communicate in the manner we were most comfortable, and willing to offer an extremely aggressive deal. The dealership was clean and well staffed and everyone was wearing masks and respectful of customers. In fact, unlike most, we were even allowed to test drive without a salesperson in the car with us. I highly recommend Johnny and the dealership. More

I hated buying cars prior to this experience. Daniel Lechner was a great salesman, very knowledgeable but low key. AJ in finance made the process a breeze. I will highly recommend University Volvo. Lechner was a great salesman, very knowledgeable but low key. AJ in finance made the process a breeze. I will highly recommend University Volvo. More

I was able to get my car serviced when they had a cancellation - just thoughtful and service-oriented. Everything was easy and no one was pushy. Great experience. cancellation - just thoughtful and service-oriented. Everything was easy and no one was pushy. Great experience. More

Everything was very easy. Appointment scheduling, check in, actual service and check out. I referred someone looking for a car in Huntersville to you last Sunday. Good luck. in, actual service and check out. I referred someone looking for a car in Huntersville to you last Sunday. Good luck. More