University Volvo

Fifth Volvo The S60 is the fifth Volvo which I have bought from University Volvo since 1996. Obviously I am a more than satisfied customer. As my needs have chang The S60 is the fifth Volvo which I have bought from University Volvo since 1996. Obviously I am a more than satisfied customer. As my needs have changed I have purchased in order a sedan, station wagon, SUV, SUV and back to a sedan. More

Fantastic Service The University Volvo team made us feel comfortable when we unexpectedly needed an urgent car repair to complete our trip home to Toronto, Canada from The University Volvo team made us feel comfortable when we unexpectedly needed an urgent car repair to complete our trip home to Toronto, Canada from Florida. We were uneasy about being out-of-country and in an unfamiliar city. Art was very attentive and responsive to our situation ensuring that our repair was completed as soon as possible and offering us complimentary porter service during the time we were without our car. Johnny the porter was very personable and made sure we got to where we needed to be during the repair. Overall this was a great service experience. Our 11 hour drive home post repair was non eventful. Thank you University Volvo! More

The perfect experience buying the perfect S90! I was in the market for a new car and started shopping around. Unlike other dealers, Johnny actually listened and understood what I was looking for. H I was in the market for a new car and started shopping around. Unlike other dealers, Johnny actually listened and understood what I was looking for. He was was friendly, honest and I could trust him. It took me a couple of months to finalize and he communicated promptly throughout and never pressured me and was patient with my many questions. AJ answered all my finance questions clearly. Thank you guys! More

Excellent service Johnny and the University Volvo team were very patience during our purchase. Johnny answered every question we asked him. He was very courteous and pr Johnny and the University Volvo team were very patience during our purchase. Johnny answered every question we asked him. He was very courteous and professional. We are definitely coming back the this dealership for our next Volvo car. More

Pleasant experience This was a pleasant experience in picking and purchasing a car. The staff was especially easy to work with. They listened to my concerns and needs and This was a pleasant experience in picking and purchasing a car. The staff was especially easy to work with. They listened to my concerns and needs and did their best to meet them. More

Only Dealership To Consider This is my 6th Volvo that I've purchased. I will never buy a car from any other dealership. I've always received great treatment from buying to servic This is my 6th Volvo that I've purchased. I will never buy a car from any other dealership. I've always received great treatment from buying to servicing. More

best buying experience This experience was far better than any other car buying experience I have had in 35 years of buying cars. Johnny the salesman was extremely educated This experience was far better than any other car buying experience I have had in 35 years of buying cars. Johnny the salesman was extremely educated about all the cars I was looking at. I never felt pressured and the negotiating time was simple and quick. Even after my purchase they have gone out of their way to help with any service or car needs that I have had. More

Got a Car, Got a Friend I had decided a few years ago that my next car would be a Volvo and would purchase it at University Volvo because I know and trust the owner, Steve Ma I had decided a few years ago that my next car would be a Volvo and would purchase it at University Volvo because I know and trust the owner, Steve Magowan. Figured his team would be a reflection of him, and they are. Johnny Dunbar is my sales person and, as was expected, provided an honest and no pressure process. I am a fairly picky consumer and I had specific requests. They nailed what I was looking for, even though the vehicle was not in their inventory at the time,. On price, I was absolutely confident I was getting the best offer, which is always literally and figuratively the bottom line. There are basic questions car dealers ask, particularly about financing, and there was never any pressure to go with what they could provide. It was always what is best for the customer. Not only were all of my questions answered, there quite a few of them preemptively answered based on the Team taking the time to get to know me. No job is complete until the paper work is done and Greg Cole made that as painless as possible. The integrity the Dealership is known for is quite evident with him also. This will not be the last car I purchase from University Volvo and will with out reservation recommend them to anyone. I like these folks. I drove off the lot with a new car and a new friend in Johnny Dunbar. If this place were a bar or restaurant, I'd want to hang out there regularly. More

Great car, great price, great people This week, I leased my first Volvo. On Tuesday, University Volvo responded to my internet inquiry and they offered to help me by email instead of ston This week, I leased my first Volvo. On Tuesday, University Volvo responded to my internet inquiry and they offered to help me by email instead of stonewalling me until I answered their phone calls. I work from home and find myself on calls throughout the day, so it is much easier for me to multitask on calls and answer car sales inquiries by email, instead of having to put off a business call while debating whether I want a T5 or T6 and whether I want an Inscription or Momentum. They ultimately offered me an amazing deal on a T6 Inscription and I also took Volvo up on its Pull Ahead offer, while offering me a dealership that was close enough to my house after I decided that I might have to travel out of town to get the best deal. A great deal of praise should go to Daniel Lechner. His initial offer was pretty solid, but when I noted to him that I would likely be pursuing another offer, he asked what it would take me to go with University Volvo (and not in an ultra-aggressive, sleazy way). Instead, he made me feel like I mattered, like University Volvo wanted me to be their customer. He listened to me. Others were just throwing out cars that matched nothing that I wanted or they wanted me to get a car that was kind of the car I wanted but not a perfect fit. Daniel made sure that it was about me, and recognizing that I was considering an offer from a competing dealership, he did his best to pull out all of the stops. I wound up selecting University Volvo and I'm glad that I did. When I arrived at University Volvo, I was greeted by a great staff and Daniel had the car ready for a test drive. After we got back, I decided right then and there to sign on the dotted line. After filling out the application, another highlight was working with Greg Cole, who helped me get all of the paperwork signed and really talked me through the process. I was honest with him about why we came to Volvo (bad experience with a local dealer that owns dealerships for several brands) and what coming to Volvo meant to my wife and I. I also stressed that it felt like Volvo viewed this as a long-term relationship instead of a one-time sale. In the end and basically once I decided, I realized that I made the right choice. We also talked about a timeline for my next purchase/lease in October when my wife's lease rolls off. After wrapping up the paperwork, Daniel took me on the tour of the car and showed me how to operate some of the bells and whistles (learning all of them would take way too long, although he was more than willing to do so). I drove home in comfort and style, and I think my wife is already eyeing my car. We're happy with our purchase and we're thankful that we were able to deal with an amazing team. Daniel is a model for how someone should handle internet sales interactions in this day and age. There was no pressure and a genuineness that others just haven't had in the process. He also never made me feel like I had to beg for a fair price. Instead, he offered me an amazing offer for an amazing car and were willing to consider input from me on the deal in an effort to get the sale done. More