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University Volvo

Charlotte, NC

4.9
481 Reviews

7716 North Tryon Street

Charlotte, NC

28262

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481 Reviews of University Volvo

September 19, 2023

Needed help updating software in my Polestar 2. Personnel were outstanding. I would high recommend them to others. More

by klmncusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service woman.
September 03, 2023

From the first day I walked into University Volvo and met Jonathan Nisi, to going through finance with Daniel, my experiences were great. Would highly recommend this dealership. More

by markhowell52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nisi, Daniel Lechner, Johnny Dunbar
September 01, 2023

Tonya was fantastic. She made what could have been a painful experience, a very easy and dare I say enjoyable visit. It is the little things! The fact that you not only More

by matthew.shall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
August 18, 2023

They were quick and easy to work with. They made me want to come back. I left knowing that I had someone I could call if i had any questions or concerns. I leased a car and have no questio More

by mamckillop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Spinks, Jeffrey Goodman, AJ Varrichione, Daniel Lechner
August 17, 2023

This dealer has amazing service! I rolled in with 15 minutes to closing and they provided such excellent and kind service that we decide to BUY a pre owned Volvo from them. TJ Burl More

by bagdrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Lechner
July 28, 2023

We have been buying cars from University Volvo for more than 30 years. Excellent people. Fair deals. Excellent cars and service. More

by fabbottjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Spinks, Daniel Lechner
July 26, 2023

Arrived 20 minutes early, but was taken in, and had a thorough discussion with the Service Writer immediately. They gave me a text number to contact the Service crew at any point while I was in their mod More

by Volvo Committed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with four people, overall, in the Service Dept. and they were all excellent, including the young lady who wrote up the order.
July 26, 2023

Best car buying experience in a lifetime. Alton and his team at University Volvo provided exceptional customer service from the time I walked in and drove off with my brand new Volvo XC90 Ult More

by christina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Crawford - Salesman, Jeffrey Goodman, Daniel Lechner
July 14, 2023

Had a very good service experience. Check in was smooth, my service advisor set expectations on the planned work, the waiting area was comfortable and the work was conducted as expecte More

by boydbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven Moore, my service advisor was excellent!
July 13, 2023

No pressure sales department. The vehicle I purchased was used and the team sent me home with a beautiful ride. They corrected every small detail I had requested. More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rasul, Daniel Lechner